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Sugar Australia has an exciting opportunity for a Packing Operator to join our team in a permanent full-time role at our Mackay Port Packing facility. Reporting to the Production Manager, you'll be a key member of our production team, responsible for ensuring efficient operation across packing, warehouse and despatch areas, while also providing maintenance support as required. This is primarily an operator focused role, where you'll be hands-on with packaging machinery and daily production activities. Your electrical trade skills will be called on for responding to equipment breakdowns, supporting our annual shutdown (2 weeks/year), performing routine maintenance, and assisting with occasional small scale electrical projects. You'll also benefit from a balanced lifestyle with our 6-week rotating 12-hour roster.
Job Responsibility
Operating packaging and bagging machines efficiently
Performing warehouse and despatch duties
Providing maintenance support for packaging and palletising equipment
Troubleshooting and repairing machine and equipment faults
Performing ship loading duties, including connection, disconnection, and Citec control loading
Supporting maintenance for sugar receivable, transport, and storage equipment
Ensuring compliance with safety initiatives and PPE requirements
Participating in task analysis and safety walks
Completing shift logs, pack sheets, and data entry on MES
Liaising with truck drivers, sugar supply trucks, and refinery personnel
Escalating customer issues and conducting necessary checks
Working as part of a team and unsupervised when required
Supporting the training and mentoring of Level 1 & 2 Operators
Requirements
Trade qualified Electrician with a current QLD Electrical Work Licence
Experience working in an industrial or operating environment
Previous experience operating plant equipment, ideally in packaging or manufacturing
Hazardous area training (or willingness to obtain)
Strong fault-finding and troubleshooting skills across electrical and mechanical systems
Solid understanding of machinery, control systems, and computer-based operation
Knowledge of Workplace Health & Safety requirements
Effective communication skills, both verbal and written
Highly motivated with strong problem-solving and conceptual thinking abilities
Willingness to work shift work and mentor Level 1 & 2 Operators