Packet Core Support Engineer Job at Myticas Consulting (Memphis)

Technical Support Engineer 2

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science or 1-3 years of experience either supporting or implementing IP networks
Strong fundamental 'core' networking skills
Thorough knowledge of TCP/IP Protocol suite, OSI layered architecture
In-depth knowledge of Virtual Private Networks (VPNs)
Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection
Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices
Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc.
In-depth knowledge of IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, MULTICAST
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.)

Job Responsibility

Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
Take ownership for problem resolution, problem reproduction and escalation
Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement
Be a fast learner and keep pace with newer technologies

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Support Engineer 2

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science or 1-3 years of experience either supporting or implementing IP networks
Strong fundamental 'core' networking skills with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture
In-depth knowledge of Virtual Private Networks (VPNs) wrt. Design, Implementation Scenario’s, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI etc.
Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection
Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices
Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc.
In-depth knowledge, not limited to understanding but troubleshooting of IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, MULTICAST
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.

Job Responsibility

Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
Take ownership for problem resolution, problem reproduction and escalation
Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement
Be a fast learner and keep pace with newer technologies.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion.

Fulltime

Technical Support Engineer - Security

The Technical Support Engineer reports into the Global Services (GS) division, s...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in electrical engineering, computer science or equivalent
At least 5 years of working experience in the networking domain
Solid working experience in IP Networking basics: TCP/IP, Subnetting, IP Packet flow, OSI layers
Security Technologies: VPNs, IPSec, GRE, SSL/SSH, QoS, DES, 3DES, MD5, SHA, PKI, Various Denial of Service attacks, SYN flood, Replay attacks
Other protocols: NAT, OSPF, BGP, Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP, High availability (Clustering) and Gateway redundancy protocols (VRRP)
Working experience with traffic generators and network protocols analysis tools
Strong problem-solving and troubleshooting skills
Strong customer management and customer service skills
Excellent communication and presentation skills
English (fluent – verbal and written)

Job Responsibility

Become the dedicated focal technical support contact and handle high-priority issues for a limited number of Advanced Services customers
Gain in-depth knowledge of the Juniper infrastructure and technologies present in the assigned customer’s network profile
Take ownership of high priority or sensitive customer issues
Isolate Juniper product issues at network/hardware/software level
Replicate customer environments and issues in lab and work closely with Juniper Engineering team
Work closely with other Global Services(GS) teams
Provide necessary support to the Service Managers for high profile technical escalations
Develop and maintain skills in core products and technologies
Contribute to technical documentation (White Papers, FAQs, Solutions)
Develop a 'Can-Do' attitude and suggest ways to improve the team performance and increase customer satisfaction

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Sr Engineer, Systems Architecture - 5G Core Packet Gateways

This role develops and evolves technical network and service architectures to su...

Location

United States , Bellevue

Salary:

100100.00 - 180600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science or Engineering or related field
5+ years of technical engineering experience with focus on mobile or packet core networks
Experience with packet core technologies across 4G EPC and/or 5G core networks
Hands-on experience with packet gateway platforms (e.g., Cisco, Nokia or similar), including system configuration and deployment
Strong understanding of packet core interfaces and protocols such as HTTP/2, GTP, PFCP, and IP networking fundamentals
Experience supporting deployment and integration of network platforms in production environments
Familiarity with cloud-native or containerized environments (e.g., Kubernetes, OpenShift)
Strong troubleshooting skills using logs, traces, packet captures, and performance metrics
Experience with scripting or automation tools such as Python, Bash, or Ansible

Job Responsibility

Contribute to the design and implementation of packet core network solutions across 5G (SA/NSA) & 4G EPC environments, including SMF, UPF, SGW, and PGW
Design and support deployment of containerized packet core elements on platforms such as Kubernetes/OpenShift
Perform hands-on configuration and initial setup ("day 0") of packet core gateway platforms, including system bring-up, service provisioning, routing, and policy configuration
Support repeatable deployment and integration of packet core platforms into the network, working across engineering and operations teams
Design scalable and resilient solutions aligned with 3GPP standards and existing architecture frameworks
Collaborate with internal teams and vendors to translate business and service requirements into deployable network solutions
Analyze signaling and user-plane behavior to troubleshoot performance, interoperability, and service issues
Develop and maintain technical documentation including architecture designs, implementation procedures, and operational guidelines
Evaluate network simulations, test results, and platform performance to inform design improvements
Apply scripting and automation to improve deployment efficiency, configuration consistency, and operational workflows

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Fulltime

E2E Service Expert - Packet Core

We are seeking an End-to-End Packet Core & IMS Expert (Ericsson & Nokia) to join...

Location

India , Noida

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

Strong end-to-end expertise in Packet Core and IMS architecture, operations and troubleshooting
Hands-on experience with Ericsson/Nokia Packet Core and IMS nodes, including virtualized and cloud-based deployments
Deep understanding of mobile core technologies across 2G/3G/4G/5G (NSA/SA) environments
Excellent troubleshooting, analytical and RCA skills with the ability to handle high-severity incidents
Strong understanding of security compliance, access management and audit requirements in telecom networks
Effective communication and stakeholder management skills, with the ability to lead technical discussions and bridge operations and engineering teams
Ability to work independently with minimal supervision and take ownership of critical network domains
Education: Bachelor’s degree or equivalent in Electronics, Telecommunications, Computer Science, or a related discipline
Experience: 8+ years of relevant experience in Packet Core and IMS operations, engineering, or managed services
Strong expertise in Ericsson or Nokia core network environment

Job Responsibility

Provide end-to-end technical ownership of Packet Core and IMS networks across Ericsson and Nokia platforms
Perform configuration, upgrades, updates and redeployment activities across Packet Core and IMS nodes as part of incident resolution or planned changes
Handle incident, problem and change management, including review and closure of TT, CR and AT on a daily basis
Act as Expert support for complex network issues impacting data and voice services
Ensure compliance with MSTOP processes, operational governance and best practices
Ensure security policies, password policies, access controls and audits are implemented and periodically reviewed across all nodes
Participate in root cause analysis (RCA) and preventive actions to improve network stability and reduce recurring issues
Actively participate in technical discussions, architecture reviews and optimization initiatives to improve overall network performance and customer experience
Coordinate with vendor support, engineering teams and customer stakeholders during major incidents, changes and network upgrades

Problem Manager - Core

We are seeking an experienced Problem Manager to own and drive root-cause and pr...

Location

India , Noida

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

7–14 years’ experience in Telecommunications
5–8 years of strong domain experience in CS Core and/or Packet Core
Solid knowledge of ITIL Problem Management processes and operational best practices
Clear understanding of 3GPP standards and signaling/protocols including SIP, Diameter, BICC, SIGTRAN, CAMEL, MAP, etc.
Strong understanding of 2G/3G/4G core network nodes, protocols and signalling flows
In-depth experience with voice core scenarios and signaling flows
In-depth experience with data/core packet scenarios and signaling flows
Hands-on experience with voice core nodes (e.g., MSC, MGW, STP, UDC, APG)
Strong knowledge of packet core nodes (SGSN/MME, GGSN/EPG, SAPC/PCRF) and surrounding nodes (IMS, DNS, charging systems)
Familiarity with roaming call/data flows and GRX architecture

Job Responsibility

Own the end-to-end Problem Management lifecycle for Core Network domains (CS Core & Packet Core)
Lead root cause analysis (RCA) for major and recurring incidents and ensure permanent corrective actions are implemented
Coordinate cross-functional resolution activities with L2/L3 operations, engineering teams, vendors and external stakeholders
Track and analyze incident trends, identify systemic issues, and propose preventive measures and service improvement plans
Ensure problem resolution and follow-up activities meet agreed SLAs and OLAs
Drive preventive and corrective maintenance initiatives to reduce incident recurrence
Review and validate network changes to identify and mitigate operational risks
Perform network configuration audits and support initiatives to improve service stability
Produce and maintain problem records, knowledge articles, runbooks and best-practice documentation
Lead post-incident reviews and major incident follow-ups

IoT Onboarding Engineer

We are seeking an experienced IoT Onboarding Engineer to deliver high‑quality te...

Location

Romania , Iasi

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

A graduate with a university degree, preferably in engineering, telecommunications, computer science, or a related technical field
Experienced in roles such as network engineer, technical designer, support engineer, or network architect
Knowledgeable in Telecom Core Packet Switching components including GGSN, PGW, SGSN, MME, DNS and BIG‑IP
Skilled in working with Cisco and Juniper technologies
Familiar with Packet‑Switched and Circuit‑Switched telecom networks such as GSM, UMTS, LTE and NB‑IoT
Proficient in protocols including GTP, RADIUS, Diameter, IP, BGP, MP‑BGP, MPLS, L3‑VPN and IPSEC
Experienced using Linux/UNIX or other open‑source operating systems
Capable of performing detailed analysis and implementation of IT and telecom hardware and software solutions

Job Responsibility

Analyse and validate IoT customer solution design documentation and determine required technical configurations
Lead and take ownership of solution implementations during the delivery phase
Develop operational technical procedures to enhance build efficiency and simplify solution delivery
Play an essential role in the end‑to‑end IoT technical onboarding journey
Serve as the single point of contact for first‑line technical troubleshooting with IoT customers until solutions go live
Conduct assessments and validations of detailed IoT solution design documentation

Senior Manager Data Core Specialist

We are seeking a highly skilled individual to provide second-line support for Pa...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong knowledge of Packet Core systems, standards and call flows
Skilled in troubleshooting, statistical analysis and mobile network concepts
Experienced in Linux/Unix administration and packet‑switched network technologies including Routing & Switching, TCP/IP, BGP, HTTP, Diameter, MPLS, Radius and GTP
Proficient with Wireshark and familiar with network security techniques including IPSec and firewalls
Demonstrates excellent communication, time management and a growth mindset
Holds a Bachelor’s degree in Telecommunications, Electronics or Computer Engineering, with 10–15 years’ experience in Mobile Data or Connected Services
Certifications such as CCNA/CCNP preferred, along with exposure to VMware platforms and Ericsson/Cisco Packet Core products
Experienced in operational support for complex, mission‑critical systems and large installations

Job Responsibility

Deliver new products and services by defining support requirements, testing new elements and ensuring stability during deployment
Lead change management activities, including scheduling and implementation of planned work, sometimes outside business hours
Resolve service and system failures by supporting incident management, executing root cause analysis and ensuring timely restoration of services
Conduct proactive health checks, routine maintenance and improvement initiatives to enhance network reliability and performance
Liaise with external support partners, ensuring permanent fixes and SLA compliance
Share knowledge across teams through mentoring, training and documentation
Monitor KPIs, troubleshoot performance concerns and protect service availability
Collaborate cross‑functionally to resolve customer-impacting issues and drive continuous improvement
Support your manager by acting as a technical focal point for operational queries and high‑priority escalations
Work on mission-critical systems such as GGSN, SGSN, SPGW, MME, Diameter Gateway, PCRF, PCEF, RADIUS and Access Control Filters

What we offer

Opportunities to develop expertise across 5G SA, Cloud, Automation, Containerisation, and CI/CD environments
Exposure to diverse technologies across a highly complex, mission‑critical mobile data network
Collaboration with cross‑functional teams and global stakeholders
A culture that supports continuous learning, innovation and personal development

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Packet Core Support Engineer

Job Description

Job Responsibility

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