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Colleague fundamentally performs the ePALMS system “Market Coordinator” role in close collaboration with the Global Regulatory Sciences (GRS) Strategy functions at Pfizer Country Offices (PCOs) and is the central Regulatory point of contact for the PGS plants/Artwork Centers (AWC). Colleague operates from a subject matter expert (SME) centralized “hub” capacity and in some cases, may perform Regulatory Strategist roles & responsibilities where specific tasks are delegated and in line with local and global SOPs/Work Instructions.
Job Responsibility:
Initiation and “build” of Pfizer Artwork Requests (PARs) in collaboration with markets, assuring all required information, specifications and/or supportive documentation is available for plants/Artwork Centers to execute the production of product labeling related packaging components
Coordinating Artwork Change Control logistics across multiple Pfizer departments to assure Regulatory timelines for implementation are met and that product supply is not interrupted
Support for large-scale Artwork Change Control projects with broad portfolio impact under the direction of more senior ALIM staff
Research into root cause assessments for internal ALIM Quality Investigations or Area Quality Review Team (AQRT) meetings and potential process improvement recommendations
Retrieve documents and/or generate reports in response to queries from Regulatory Agencies (e.g. inspections) or Assistant General Counsel (e.g. product litigation cases related to labeling in distribution)
Liaises with markets and stakeholders to gather all necessary information to initiate and “build” PARs (according to local or regional requirements) to enable plant production of Labeling Artwork with minimal rework and to meet implementation requirements
May create Editor’s Copy (EC) for select markets depending on language(s) involved and specific “custom” services negotiated with markets in line with local SOPs
Liaises with GRO GLM/IL functions, GRS/PCOs and PGS PCOs, or demand management lines to coordinate any unique factors that need to be considered
documents agreement on Artwork timelines across stakeholders
escalates any issues/concerns within ALIM functional line and/or relevant leadership for adjudication as necessary
Performs ePALMS “Market Coordinator” role, according to agreed timelines and established procedures
Requirements:
Bachelor’s degree in an appropriate discipline, plus 4-6 years work experience related to Artwork Change Control processes
Must be familiar with Biopharmaceutical Regulatory environment and cGMPs associated with manufacturing, packaging & distribution processes as well as a basic understanding of Artwork & Labeling regulations and controls
Must be able to collaborate with cross-functional Pfizer teams, negotiate across globally distributed affiliates and manufacturing site personnel, and communicate across multiple levels of the organization in a clear professional manner
Solid PC business software skills including document authoring, spreadsheet, database management, and presentation applications are required
Strong written and verbal communication skills required
Strong English language skills are required of non-native English speaking colleague to enable global interactions
Must be able to work under pressure of tight timelines, apply sound judgment in ambiguous business situations, appropriately assess issues for potential impacts and ability to escalate if/as needed
Demonstrate organizational skills
In-depth knowledge of PGS manufacturing and site processes/requirements
Must have capacity to solicit input in ambiguous business situations, resolve conflicting feedback and make appropriate business decisions
Attention to detail and ability to research and respond to audit/inspection queries
Ability to travel (Domestic and/or International) is required
Nice to have:
Multi-lingual skills are highly desirable at all levels