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The Package Coordinator is responsible for the accurate receiving, sorting, organizing, and tracking of all incoming packages for hotel guests and internal departments. This role ensures that packages are processed efficiently, stored securely, and delivered promptly in accordance with guest requests. The Package Coordinator works closely with the Concierge and Guest Services teams to maintain a smooth, reliable, and guest focused package handling operation.
Job Responsibility:
Accurate receiving, sorting, organizing, and tracking of all incoming packages for hotel guests and internal departments
Ensure packages are processed efficiently, stored securely, and delivered promptly in accordance with guest requests
Work closely with the Concierge and Guest Services teams to maintain a smooth, reliable, and guest focused package handling operation
Requirements:
Previous hospitality experience preferred
Strong organizational skills with high attention to detail
Ability to lift, carry, and move packages of varying weights safely
Comfortable using package tracking or inventory systems
Strong communication skills and guest service orientation
Ability to work independently and manage high volumes during peak times
US work authorization is required
What we offer:
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)