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DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. Role: P2P Supervisor|Finance & Accounting BPO. Location: Wroclaw (hybrid). Lead and shape a P2P operation — with real ownership. We are looking for an experienced P2P leader to join our Finance & Accounting BPO organization in Wrocław. In this role, you will take responsibility for end-to-end P2P operations across EMEA and lead a team delivering high-quality services to international stakeholders. This position is designed for someone who has already worked in complex P2P environments and is comfortable taking ownership of both performance and continuous improvement – not just maintaining existing processes.
Job Responsibility
Leading and developing a P2P team supporting EMEA operations
Ensuring service delivery in line with SLAs, KPIs, and quality standards
Managing workload planning, staffing, and team organization
Creating clarity of expectations and driving consistent team performance
Monitoring process performance and identifying improvement areas
Taking action on inefficiencies and recurring issues
Supporting initiatives related to standardization and automation
Ensuring smooth and accurate month-end closing execution
Building strong, trust-based relationships with internal and external stakeholders
Acting as a reliable partner for the client and business functions
Supporting transitions, migrations, and process stabilization initiatives
Ensuring alignment with internal policies and regulatory requirements
Maintaining and improving process documentation and standards
Requirements
Proven experience in P2P / Finance operations within SSC, BPO, or a similar environment
Solid track record in team leadership and performance management
Experience working with international stakeholders in a dynamic setting
Strong problem-solving and analytical skills
Fluent English
Nice to have
Additional European languages
What we offer
Stable employment in an international company
Modern and conveniently located office in Wroclaw, Warsaw, Cracow or Gdansk
Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
Life insurance package
Multisport Card
Advancement opportunities within the organization
Unlimited access to DXC University with courses from a bunch of external partners
Access to GoFluent – platform for foreign languages learning
DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, Vmware, Workday)
Employee Referral Program – financial bonus for the referrer for successful candidate recommendation
Opportunity to join numerous charity and ecology-related events organized by our CSR Team
Dixi Cool activities: trips, sports and wellness events, discounts for cultural events
Employee Recognition Program with points assigned by colleagues for the recognized employees
Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)