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P&SP APAC Customer Service

https://www.randstad.com Logo

Randstad

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Location:
China , Shanghai

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

120000.00 - 180000.00 CNY / Year
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Job Description:

The impact you’ll make: 1. Executes the order entry process and manages the order fulfillment process for P&SP APAC business and customers. 2. Coordinates activity at assigned customer accounts, proactively address issues and implement solutions. 3. Maintains service levels according to business prioritization. Who you are: 1. Communication Skills - Clearly conveys updates and solutions to both customers and internal teams. 2. SAP: Demonstrate technical skills on SAP and other Digital Platforms 3. Operational Excellence: Consistently deliver high-quality outcomes by optimizing processes, eliminating waste, and aligning actions with strategic goals. 4. Team-Oriented & Independent Skills - Collaborates across departments while confidently managing customer accounts independently. 5. Multitasking Skills - Handles multiple orders and inquiries without compromising accuracy.

Job Responsibility:

  • Executes the order entry process and manages the order fulfillment process for P&SP APAC business and customers
  • Coordinates activity at assigned customer accounts, proactively address issues and implement solutions
  • Maintains service levels according to business prioritization

Requirements:

  • Communication Skills - Clearly conveys updates and solutions to both customers and internal teams
  • SAP: Demonstrate technical skills on SAP and other Digital Platforms
  • Operational Excellence: Consistently deliver high-quality outcomes by optimizing processes, eliminating waste, and aligning actions with strategic goals
  • Team-Oriented & Independent Skills - Collaborates across departments while confidently managing customer accounts independently
  • Multitasking Skills - Handles multiple orders and inquiries without compromising accuracy

Additional Information:

Job Posted:
March 08, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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