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Has profound knowledge of processes and systems within freight. Manages LSP's operational performance and can lead weekly business reviews. Creates, reviews and owns work instructions. Manages operations and solves complex operational challenges quickly and efficiently; large variety of issues related to multiple processes. Prevents reoccurrence of challenges by identifying improvement areas and leads operational improvement projects e.g. 4C to safeguard on time and in full delivery.
Job Responsibility:
Manages LSP's operational performance and can lead weekly business reviews
Creates, reviews and owns work instructions
Manages operations and solves complex operational challenges quickly and efficiently
Acts as first line of escalation for LSP related issues
Prepares and leads operational reviews with LSP focusing day to day operations
Plans and monitors shipments incl optics (TRM5) and capital (TRM6) in cooperation with factory outbound, sales, warehouses, customs brokers and LSP's to secure delivery
Ensures compliant administration for shipments such as creating shipping documentation and billing
Coordinates and aligns with cross-regional freight teams for operational planning
Manages operational performance of one core LSP
Ensures products are delivered on time and in full to customers against agreed SLA's
Ensures data completeness in performance system
Identifies improvements and opportunities related to costs, leadtime and quality
Translates improvement and opportunity areas into tangible and smart intiatives
Leads departmental improvements and contributes to cross sectoral projects/improvements
Identifies and interacts with stakeholders
Collaborates cross-sectorly with CSCM operations, factory - logistics and production, Customs Specialists, Sales, LSP account managers, warehousing managers and finance
Updates and maintains TMS master data
Ensures and secures adherence of standard shipping process through monitoring TMS usage
Requirements:
Bachelor degree in Logistics, Supply chain or other relevent study with thorough experience. Masters degree Logistics, Supply chain with relevant experience.