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IKEA Logo IKEA · Human Resources

P&C Services Team Leader (services for the Netherlands)

Poland, Poznan Employment contract · Job Posted March 26, 2025

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Job Description

Lead one of the GBO P&C Services teams, which is responsible for P&C processes (Personnel Administration, Payroll, Recruitment, Onboarding, Offboarding, Benefits, Learning and Development) as per defined and agreed scope, execute delivery of services on high professional standard and strive to meet or exceed agreed service levels.

Job Responsibility

  • lead the country P&C Netherlands team to deliver services according to the service levels agreed with the client
  • proactively provide to a country required competence and lead solutions and initiatives implementation
  • maintain and develop P&C competence in your team
  • resolve first level and escalate, when necessary, follow up on the status of outstanding issues
  • manage the continuous improvement of process and working routines
  • recruit competent new co-workers
  • take an active role in coaching and developing PA/PY P&C staff knowledge, skills, and competence
  • be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading
  • active participation & coordination in relevant project deliverables
  • be a part of a work environment where the IKEA culture is a strong and living reality

Requirements

  • passion for working with people and successfully leading them by example
  • strong knowledge of HR/Payroll environment (with min. 3 years of experience)
  • communication in English is a strong point
  • passion for people and enjoy working in a vibrant and changing environment
  • passion for transition and leading the change
  • service oriented and customer focused background
  • understanding and passion for IKEA values

What we offer

  • hybrid working model
  • fantastic office furnished with IKEA furniture
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment
  • flexible working hours
  • annual appreciation bonus dependent on performance
  • home work allowance
  • cafeteria system
  • Tack! loyalty programme
  • private medical care for IKEA Co-workers and their families
  • wellbeing support
  • personal accident insurance and pension plan
  • jubilee awards, gifts and special events
  • additional 4-week paternity leave
  • cofinancing of language courses
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