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P&C Insurance Business Analyst

India, Anywhere · Job Posted January 24, 2026
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Job Description

The P&C Insurance Business Analyst role requires 6-10 years of experience in the property and casualty insurance sector. The successful candidate will lead business analysis efforts, engage stakeholders, and optimize processes across underwriting, policy, billing, and claims. Strong analytical skills and experience with Agile methodologies are essential. A bachelor's degree in Business Administration or Finance is required, with preferred certifications including CBAP and CPCU.

Job Responsibility

  • Lead end‑to‑end business requirements gathering sessions with SMEs and stakeholders
  • Translate business needs into clear and structured requirements (BRDs, FRDs, user stories, acceptance criteria)
  • Document target-state business processes, rules, and workflows across P&C functional areas
  • Ensure requirements are complete, testable, traceable, and aligned to strategic program objectives
  • Create detailed as‑is and to‑be process flows using industry-standard modeling techniques (e.g., BPMN)
  • Identify process gaps, inefficiencies, and opportunities for operational improvement
  • Support design and implementation of streamlined business processes across underwriting, policy servicing, billing, and claims
  • Apply deep knowledge of P&C insurance operations, terminology, lifecycle, products, and regulatory considerations
  • Work with underwriting, claims, actuarial, operations, and technology teams to validate requirements
  • Support configuration or solutioning activities for policy, billing, and claims platforms
  • Facilitate workshops, interviews, working sessions, and decision-making meetings
  • Communicate requirements and process insights clearly to business and technical audiences
  • Maintain strong relationships with client SMEs, product owners, and delivery teams
  • Assist in backlog refinement, sprint planning, UAT preparation, and defect triage
  • Ensure solutions delivered meet documented business requirements
  • Contribute to project governance reporting, status updates, and risk/issue tracking

Requirements

  • Strong experience (6–10+ years) working in P&C insurance (underwriting, policy admin, billing, claims, or distribution)
  • Proven Business Analyst skills: Requirements elicitation and documentation
  • Process mapping (BPMN or equivalent)
  • Gap analysis and business rules definition
  • Experience working in Agile or hybrid delivery models
  • Ability to translate complex business concepts into clear technical requirements
  • Bachelor's degree in Business Administration or Finance

Nice to have

  • Experience with P&C core systems (Guidewire, Duck Creek, Majesco, etc.)
  • Familiarity with data flows, integrations, and insurance operational metrics
  • Certifications such as CBAP, CCBA, Agile BA, CPCU, AINS

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