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P&C Insurance Business Analyst

India, Anywhere · Job Posted January 24, 2026
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Job Description

The P&C Insurance Business Analyst role requires a strong background in Property & Casualty insurance and advanced business analysis skills. The role will support transformation programs, product launches, process optimization, and technology initiatives across underwriting, policy, billing, and claims domains.

Job Responsibility

  • Lead end‑to‑end business requirements gathering sessions with SMEs and stakeholders
  • Translate business needs into clear and structured requirements (BRDs, FRDs, user stories, acceptance criteria)
  • Document target-state business processes, rules, and workflows across P&C functional areas
  • Ensure requirements are complete, testable, traceable, and aligned to strategic program objectives
  • Create detailed as‑is and to‑be process flows using industry-standard modeling techniques (e.g., BPMN)
  • Identify process gaps, inefficiencies, and opportunities for operational improvement
  • Support design and implementation of streamlined business processes across underwriting, policy servicing, billing, and claims
  • Apply deep knowledge of P&C insurance operations, terminology, lifecycle, products, and regulatory considerations
  • Work with underwriting, claims, actuarial, operations, and technology teams to validate requirements
  • Support configuration or solutioning activities for policy, billing, and claims platforms
  • Facilitate workshops, interviews, working sessions, and decision-making meetings
  • Communicate requirements and process insights clearly to business and technical audiences
  • Maintain strong relationships with client SMEs, product owners, and delivery teams
  • Assist in backlog refinement, sprint planning, UAT preparation, and defect triage
  • Ensure solutions delivered meet documented business requirements
  • Contribute to project governance reporting, status updates, and risk/issue tracking

Requirements

  • Strong experience (6–10+ years) working in P&C insurance (underwriting, policy admin, billing, claims, or distribution)
  • Proven Business Analyst skills: Requirements elicitation and documentation
  • Process mapping (BPMN or equivalent)
  • Gap analysis and business rules definition
  • Experience working in Agile or hybrid delivery models
  • Ability to translate complex business concepts into clear technical requirements
  • Bachelor's degree in Business Administration or Finance

Nice to have

  • Experience with P&C core systems (Guidewire, Duck Creek, Majesco, etc.)
  • Familiarity with data flows, integrations, and insurance operational metrics
  • Certifications such as CBAP, CCBA, Agile BA, CPCU, AINS

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