P&C – Associate Director Job at Goodman Masson

Associate Director - Learning

You’ll lead teams responsible for creating & executing learning strategies for o...

Location

United States , Stevens Point

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent work experience
Minimum of 8 years of previous work experience
Experience in P&C insurance strongly preferred
Prior experience leading a business learning and development team and cultivating relationships with senior executives
Demonstrated performance consulting, workplace learning design, presentation, and facilitation skills and experience
Previous experience managing people
managing managers a plus
Strong project management and organization skills
Experience linking learning and development initiatives to business outcomes and performance metrics

Job Responsibility

Partner with Sentry leadership to assess and understand learning and performance needs/gaps in relationship to business strategies and goals
Collaborate with your teams on the design, development, and delivery of performance-based learning programs and solutions that positively impact business objectives
Oversee and ensure the effectiveness of technical learning programs in underwriting, sales, safety services, and operations, as well as support other assigned learning portfolios
Serve as a member of SentryU’s leadership team, contributing to enterprise-wide decisions related to learning and talent development at Sentry
Implement, monitor and analyze business metrics to ensure learning effectiveness while tracking and managing expenses
Manage a learning team, creating an inclusive, engaging and motivating work environment and providing ongoing coaching and support

What we offer

Hybrid work model (Monday and Friday work from home)
In-office workspace and materials for your home office
Meal Subsidy available for associates who report to an office
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

Director, Human Resources Business Partner

As the Director, Human Resources Business Partner, you'll partner with business ...

Location

United States , Needham

Salary:

163500.00 - 257500.00 USD / Year

SharkNinja

Expiration Date

Until further notice

Requirements

At least 8-10 years of HR experience with a blend of business partnering and talent management/development focus, including organizational design and effectiveness, team building, performance management, career coaching, and leadership development
Bachelor's degree required
Master's degree preferred
Global experience desired
consumer products industry highly preferred but not required
Strong organization, planning, and project management skills
ability to prioritize tasks for both self and team to meet business requirements and deadlines
Effective working across functions and levels to deliver business results
Strong written and verbal communication
able to communicate with conviction, listen actively, and lead difficult conversations at every level

Job Responsibility

Act as a trusted advisor to the operations leadership, driving P&C strategies that support business objectives, foster innovation, and enhance organizational effectiveness. Build deep, sustained relationships with senior leaders through consistent presence and proactive engagement
Align the P&C agenda to the corporate strategy and the key business drivers for the business unit supported
Shape talent strategy for your client groups — build the leadership pipeline, run succession planning, and drive end-to-end strategic workforce planning in partnership with the business
Lead change. Drive P&C initiatives and process improvements end-to-end, and champion SharkNinja's culture through how we hire, develop, and retain talent
Coach and mentor associates at every level — as an integrated member of the business unit, not an outside function
Design the organization. Partner with leaders to build structures, processes, and cultures that drive agility and high performance. Facilitate in-person workshops, leadership offsites, and team effectiveness sessions
Use data to drive change. Analyze people trends, surface complex issues, identify capability gaps, and recommend the programs and structural changes that close them
Shape the talent development agenda. Diagnose capability gaps and partner with the Talent Development team to design, broker, and deliver the programs that close them
Communicate P&C policy changes clearly across your business units and champion cross-functional collaboration
Oversee local compliance with employment law and regulations across teams and geographies

What we offer

medical insurance
dental insurance
vision insurance
flexible spending accounts
health savings accounts (HSA) with company contribution
401(k) retirement plan with matching
employee stock purchase program
life insurance
AD&D
short-term disability insurance

Fulltime

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Rooms Manager

At Crescent Hotels & Resorts, we are a team of hospitality professionals that ar...

Location

United States , Westchester

Salary:

66306.00 - 72000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree in Hospitality, Business, or related field preferred
4–6 years of hotel operations experience, with at least 2 years in a Rooms Division leadership role
Experience in a luxury or lifestyle hotel environment preferred
familiarity with Marriott International standards is a plus
Strong leadership skills with the ability to manage Front Office, Housekeeping, and Guest Services operations
Proven track record driving guest satisfaction and handling service recovery
Solid understanding of labor management, budgeting, and expense control
Experience recruiting, coaching, and developing teams
union experience preferred
Proficiency in PMS systems (e.g., Opera) and guest feedback platforms (e.g., Medallia, GXP)

Job Responsibility

Oversee the daily operations of the Front Office, Housekeeping, Bell, and Guest Services teams to ensure smooth and efficient hotel operations
Ensure compliance with Marriott Autograph Collection brand standards, service expectations, and all local, state, and federal regulations
Partner with the Assistant General Manager to set and achieve key performance metrics including guest satisfaction (GSS), labor productivity, and expense controls
Lead daily stand-up meetings and weekly Rooms Division leadership meetings to review performance, guest feedback, and operational priorities
Champion a culture of luxury service, ensuring every touchpoint exceeds guest expectations
Actively review guest feedback via GXP, Medallia, TripAdvisor, and other platforms
develop and execute action plans for continuous improvement
Lead service recovery efforts, empowering associates to resolve issues promptly and creatively to drive loyalty and repeat business
Ensure VIP arrivals, Bonvoy Elite members, and special occasions are recognized with personalized attention and thoughtful amenities
Collaborate with the Director of Finance to manage Rooms Division budgets, forecasting, and expense controls

What we offer

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Flexible scheduling
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Hotel Discount
Tuition Assistance Benefit
Discount at Spa and Red Horse Restaurant

Fulltime

BPO Senior Director

We are looking for a result-driven Customer Service Director responsible for end...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15 years relevant experience
10 years managerial/leadership experience
Operations position with P&C and or Life Insurance background
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans

Job Responsibility

Responsible for end to end process delivery for a large Life and Annuity Insurance Contact Center Program
Responsible for stabilizing of the transitioned processes and for developing operational and tactical plans to ensure adherence to SLAs
Responsible for monitoring and managing a Contact center team of Managers, Supervisors and Customer Service Associates to achieve the organization’s objectives and customer service performance
Responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
Create a cohesive team that works efficiently together to maximize the service team's potential
Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area
Establishes operational objectives for managers and/or teams of professionals across assigned areas
Develops and executes strategic and operational business plans for the department
Responsible for decisions impacting financial operation
Manages the staff of large client engagements

Senior Innovation Analyst

GEICO is hiring a Senior Innovation Analyst to join their Claims Innovation team...

Location

United States , Chevy Chase; Katy; Macon; Richardson; Lakeland

Salary:

91225.00 - 172200.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

8+ years experience in business process optimization, business analysis, consulting, innovation, and/or process engineering/optimization
Bachelor’s degree in Business, Finance, Economics, Statistics or other related area
Management experience in P&C insurance claims, with subject matter expertise in material damage, casualty, or commercial auto claims handling preferred
Experience in the Insurance and/or InsurTech industry(ies), preferably within claims
Experience in innovation or transformation roles, preferably within P&C insurance
Experience evaluating technology opportunities/solutions and developing technology product strategy, plans, and roadmaps.
Demonstrated competence in innovation methodologies, processes, and principles
Effective communicator with the ability to clearly articulate a common strategic vision
Experience working in collaboration with multiple stakeholders
Ability to identify and execute on opportunities exposed by evolving process & technology

Job Responsibility

Evaluate the current state of the business process and associated technology, identify areas of opportunity for improvement, and develop actionable strategies based on findings
Lead the overall management of process performance by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drive collaborative efforts to ensure process delivers against requirements.
Apply and maintain expert knowledge of the business and manage ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance
Utilize data and analytics to deliver insight into customer and business process performance and shares best practices with overall team.
Evaluating and analyzing existing claims workflows, data, and key metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
Guide and influence process re-engineering and technology implementation to enable innovative workflow redesign
Preparing, summarizing, and delivering reports and/or presentations on findings or project progress
Collaborating with Operations and Product teams to gather, define, and prioritize requirements, features, and specifications
Identifying, tracking, and monitoring project risks and expected benefits
Assisting the Director, Claims Innovation in establishing priorities, goals, and objectives

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Fulltime

Director of Agency Development

Orchid Insurance, an Arrowhead Intermediaries company, is seeking a Director of ...

Location

United States , Tampa

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Minimum of 7 plus years P&C industry experience
Minimum of 5 plus years of experience in account management, agency development, outside sales experience, or similar role
Demonstrates strong leadership qualities such as the ability to inspire and motivate others, effective decision-making, and a proactive approach to problem-solving
Passion to remove obstacles and get the job done
Possess a professional demeanor in a fast-paced production environment
Be willing to always represent the company with the utmost professionalism
Must be team-oriented and able to meet team deadlines
Must be results-oriented and thrive in high volume environments
Proficiency in MS Office Suite and CRM software such as Salesforce
Positive attitude and friendly demeanor

Job Responsibility

Under the direction of Distribution Management, responsible for the performance of the agency development team and is expected to achieve results through consistent recruitment, training, and supervising activities
Ensure proper staffing goals are met, and manage activities associated with the selection and performance of new agency development managers
Support the training and education of products across the team, including Personal Lines E&S and Digital partnerships
Support ADMs in managing territory operation and implementing action plans to meet or exceed goals and objectives
Generate new premium growth through coaching interactions with ADMs (calls, emails, f2f visits, etc.)
Cultivate relationships with new and existing assigned agents to direct qualified risk selection
Implement proactive efforts including activities that keep agents informed on systems, products, and underwriting guidelines as well as prospecting new agencies and general account management
Provide general account management for agencies and maintain accurate records of all sales activities via Salesforce – enforce usage of Salesforce by ADMs
Proactively monitor key performance indicators outlier, shares best practices and be solutions oriented
Monitor and report newly appointed agency metrics such as quote volume and written premium

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

BPO Senior Director

The BPO Senior Director will lead a large Life and Annuity Insurance Contact Cen...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 15 years relevant experience
Minimum of 10 years managerial/leadership experience
Operations position with P&C and/or Life Insurance background
Strong leadership and communication skills
Proven track record in managing customer service teams
Strategic planning and P&L management expertise
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans
Ability to meet Remote Working and Technology Requirements

Job Responsibility

Lead a large Life and Annuity Insurance Contact Center Program
Focus on operational excellence and customer satisfaction
Stabilize transitioned processes
Develop operational and tactical plans to ensure adherence to SLAs
Monitor and manage a Contact center team of Managers, Supervisors and Customer Service Associates
Provide guidance, instruction, training, and leadership skills to inspire the team
Create a cohesive team that works efficiently together
Provide direction and guidance for operations, administration and results for a major department or multiple departments
Establish operational objectives for managers and/or teams
Develop and execute strategic and operational business plans for the department

What we offer

NTT DATA will provide a computer and headset for remote work

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P&C – Associate Director

Job Description

Requirements

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