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ALFA LAVAL ITALY S.R.L. Logo ALFA LAVAL ITALY S.R.L. · IT - Administration

P&A Expert Ashbrook

United States, Houston 90000.00 - 110000.00 USD / Year · Job Posted May 04, 2026
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Job Description

As an integral member of our team, you will play a pivotal role in supporting customers and internal stakeholders as the Product & Application Expert for Alfa Laval Ashbrook technologies. You will serve as the subject matter expert for our Ashbrook product portfolio—delivering technical guidance, troubleshooting support, training, and value‑added service insights that strengthen customer satisfaction and drive service growth. You will have the opportunity to collaborate closely with Service Sales, Field Service, and customers, ensuring reliable solutions throughout the sales and service lifecycle. Currently, this is a Hybrid opportunity located in Houston, TX.

Job Responsibility

  • Serve as the subject matter expert for Ashbrook products and applications, including belt presses and PSG systems
  • Support Service Sales and Field Service teams with technical expertise, solution development, and customer engagement
  • Conduct customer visits, meetings, and product presentations to deliver tailored value propositions
  • Act as a cluster trainer—designing and delivering training programs for employees, channels, and customers
  • Troubleshoot complex technical issues and act as a visible technical expert both virtually and onsite
  • Support commissioning activities, including pre- and post-commissioning tasks, FAT/SAT testing, and acting as backup for the Commissioning team
  • Proactively identify opportunities to enhance service offerings, such as condition audits and training initiatives
  • Generate leads and opportunities in OneCRM and support documentation of the installed base
  • Learn and utilize multiple Alfa Laval digital tools and IT systems
  • Travel up to 35%

Requirements

  • Diploma or associate degree in engineering or a related field
  • Minimum 5+ years of professional experience with rotating equipment or related industrial equipment
  • Strong product knowledge or application experience with Ashbrook technologies, including belt presses and PSG product lines
  • Proven troubleshooting and problem-solving skills, including electrical troubleshooting
  • Experience gathering, analyzing, and recommending solutions to process-related issues
  • Strong communication skills and excellence in customer interaction
  • Ability to learn and use service digital tools and multiple IT systems
  • Behaviors: customer-focused, proactive, structured, collaborative, and driven by continuous improvement

What we offer

  • Healthcare
  • Dental and vision plans
  • Robust wellness program
  • Generous 401(k)
  • Paid holidays
  • Paid time off benefits
  • Base salary typically $90,000 - $110,000
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