Owner Success Specialist

GuestReady is a leading global short-term rental management and hospitality company. We provide outstanding services to property owners and unforgettable stays to guests. Operating across the United Kingdom, France, Portugal, Spain and the United Arab Emirates, we are growing fast. Founded in 2016, GuestReady has delivered over 3.3 million guest nights, generated more than $170M in Gross Booking Value, and manages a portfolio valued at $1B+. Our mission is to revolutionise the short-term rental industry through innovative technology and a strong commitment to hospitality. We support landlords end-to-end: from listing creation across multiple platforms to guest communications, housekeeping, key exchange and price optimisation. Our teams handle every aspect of the rental experience, giving owners peace of mind while maximising their returns. As we continue to expand across Spain, we are looking for a motivated and customer-centric Owner Success Specialist to join our Barcelona office. In this role, you will be responsible for ensuring an outstanding experience for our property owners, acting as the main point of contact between owners and internal teams. You will proactively manage owner relationships, oversee property-related requests, coordinate operational improvements, and ensure owners receive timely communication and support. This role is ideal for someone who is highly organised, solution-oriented, and enjoys building long-term relationships while managing multiple priorities in a fast-paced environment.