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Owner Success Associate

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GuestReady

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Location:
Portugal , Porto

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join GuestReady as an Owner Success Associate (Portuguese & English Speaker). You'll be the main contact for property owners, ensuring smooth communication, quick problem resolution, and strong long-term partnerships. Your goal is to help owners feel confident, supported, and successful with GuestReady.

Job Responsibility:

  • Respond to owner inquiries clearly and professionally
  • Coordinate with internal teams to resolve operational or guest-related issues
  • Keep accurate records of owner interactions in internal systems
  • Take ownership of issues until they are resolved
  • Work closely with colleagues to maintain service quality during busy periods
  • Identify recurring problems and suggest improvements
  • Adapt to evolving tools, processes, and workflows

Requirements:

  • Strong communication and multitasking skills
  • Fluent Portuguese & English (spoken and written)
  • Experience in customer service, hospitality, or client support roles
  • Problem-solving mindset and proactive attitude
  • Comfortable working with digital tools and systems
  • Positive, adaptable, and team-oriented approach
What we offer:
  • Hybrid work flexibility
  • Join a fast-growing international company
  • Multicultural and dynamic team
  • Career growth & learning opportunities
  • Comprehensive health insurance
  • Well-being initiatives and support programs
  • Pet-friendly office

Additional Information:

Job Posted:
January 30, 2026

Work Type:
Hybrid work
Job Link Share:

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