CrawlJobs Logo

Owner Success Associate

guestready.com Logo

GuestReady

Location Icon

Location:
Portugal , Porto

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Join GuestReady as an Owner Success Associate (Portuguese & English Speaker). You'll be the main contact for property owners, ensuring smooth communication, quick problem resolution, and strong long-term partnerships. Your goal is to help owners feel confident, supported, and successful with GuestReady.

Job Responsibility:

  • Respond to owner inquiries clearly and professionally
  • Coordinate with internal teams to resolve operational or guest-related issues
  • Keep accurate records of owner interactions in internal systems
  • Take ownership of issues until they are resolved
  • Work closely with colleagues to maintain service quality during busy periods
  • Identify recurring problems and suggest improvements
  • Adapt to evolving tools, processes, and workflows

Requirements:

  • Strong communication and multitasking skills
  • Fluent Portuguese & English (spoken and written)
  • Experience in customer service, hospitality, or client support roles
  • Problem-solving mindset and proactive attitude
  • Comfortable working with digital tools and systems
  • Positive, adaptable, and team-oriented approach
What we offer:
  • Hybrid work flexibility
  • Join a fast-growing international company
  • Multicultural and dynamic team
  • Career growth & learning opportunities
  • Comprehensive health insurance
  • Well-being initiatives and support programs
  • Pet-friendly office

Additional Information:

Job Posted:
January 30, 2026

Work Type:
Hybrid work
Icon
GuestReady - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Owner Success Associate

Home Owner Association Administrator

Come join out team! We are looking for an Home Owner Association Administrator t...
Location
Location
United States , Myrtle Beach
Salary
Salary:
Not provided
associaonline.com Logo
Associa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level
  • Professional customer service skills
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level
  • Partner with multiple stakeholders, for example community managers, vendors, peers, clients
  • Ability to interpret verbal and/or written instructions at a proficient level
  • Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
  • Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution
  • Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
  • Knowledge of company policies, procedures, and forms
  • Must be able to work effectively with others in person and in group setting
Job Responsibility
Job Responsibility
  • Maintains and updates homeowner files in Software and hard copy on-site files
  • Provides information by answering homeowner questions relating to the Community and escalates questions that require attention from management
  • Maintains homeowner violations in Accounting Software, prepares violation letters and coordinates with the accounting department on assessing fines to homeowner accounts
  • Maintains homeowner Architectural Review applications and documents, and executes the process to and from the Architectural Review Committee. Attend ARC meetings
  • Coordinates with Manager on daily tasks and scheduling of meetings
  • Assists the Manager in preparing for and attending Board and Annual Meetings and prepares minutes
  • Communicates with the Board of Directors on meeting scheduling and provides any requested documentation
  • Maintains and updates documents on Community websites
  • Drafts correspondence to owners, vendors and Board Members
  • Represents the company and communities by maintaining a professional and positive appearance and demeanor while working
Read More
Arrow Right
New

General Manager

Location
Location
Mexico , Siari Riviera Nayarit
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be fluent in English and Spanish
  • Operational management experience is required
  • Previous luxury experience is required
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
Job Responsibility
Job Responsibility
  • Functions as the primary strategic business leader of the hotel component of the overall property with responsibility for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to ownership
  • Verifies the implementation of brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share
  • Holds property leadership team accountable for strategy execution and guides their individual professional development
  • The position verifies that company sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
  • Verifies that the objectives and goals of the company and property owners work together to achieve brand positioning and success
  • Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results
  • The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
  • The position is also responsible for oversight of the co-located residential component of the property with responsibility for owner and/or member satisfaction, financial performance, and verifies the achievement of all aspects of association governance
  • Builds strong relationships, trust, and confidence with Boards of Directors
  • Provides support to residential leadership team as needed to deliver on strategy residential experience
  • Fulltime
Read More
Arrow Right

General Manager, The Ritz-Carlton Turks & Caicos

Functions as the primary strategic business leader of the hotel component of the...
Location
Location
Turks and Caicos Islands
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • General Manager experience in limited or full-service property
  • Ability and willingness to work flexible hours including weekends, holidays and late nights
  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Job Responsibility
Job Responsibility
  • Functions as the primary strategic business leader of the hotel component of the overall property with responsibility for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to ownership
  • Verifies the implementation of brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share
  • Holds property leadership team accountable for strategy execution and guides their individual professional development
  • The position verifies that company sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
  • Verifies that the objectives and goals of the company and property owners work together to achieve brand positioning and success
  • Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results
  • The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
  • The position is also responsible for oversight of the co-located residential component of the property with responsibility for owner and/or member satisfaction, financial performance, and verifies the achievement of all aspects of association governance
  • Builds strong relationships, trust, and confidence with Boards of Directors
  • Provides support to residential leadership team as needed to deliver on strategy residential experience
  • Fulltime
Read More
Arrow Right
New

Assistant Director of Rooms

Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
Job Responsibility
Job Responsibility
  • Functions as the strategic business leader of the property's Rooms Operations
  • Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping
  • Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives
  • Ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department
  • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International
  • Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer
  • Analyzes service issues and identifies trends
  • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
  • Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
  • Monitors Rooms operations sales performance against budget
  • Fulltime
Read More
Arrow Right

Associate Director Of Sales

Functions as the business leader of the property’s sales department for properti...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 4 years experience in the sales and marketing or related professional area
  • OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing or related professional area
  • Demonstrated skills in supervising a team
  • Lodging sales experience
  • Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Job Responsibility
Job Responsibility
  • Functions as the business leader of the property’s sales department for properties with bookings exceeding parameters of the Group Sales teams within the Sales Office
  • Provides day to day leadership to a small team of on-property sales associates and pulls through a number of above-property sales channels
  • Develops strategic working relationships with leaders of these sales channels in order to proactively position and drive sales to the property
  • Interfaces with the Regional Marketing & eCommerce team to review collateral and execute the property’s marketing plan as well as pull through regional and national promotions
  • Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International
  • Managing Sales Activities
  • Building Successful Relationships
  • Leadership
  • Fulltime
Read More
Arrow Right

Construction Senior Estimator – Building Division

K-Line Construction Ltd. requires a Senior Estimator Construction for the Buildi...
Location
Location
Canada , Fredericton
Salary
Salary:
Not provided
k-lineconstruction.com Logo
Kyline Construction Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in the general contracting industry
  • Eligible for or having attained PQS, CET or P. Eng designation is an asset
  • Proficiency with MS Project, Excel and industry estimating software
Job Responsibility
Job Responsibility
  • Review drawings, specifications, and code requirements
  • Develop multi-disciplinary quantity takeoffs for all construction divisions
  • Creating schedules based on project data
  • Conducting scope reviews and creating subcontractor tender packages
  • Soliciting subcontractor and supplier information and pricing
  • Review assembled bids and provide risk analysis, proposed job margin, and cost and schedule impacts on the submission
  • Source bid opportunities through trade association
  • Pursue project leads and market opportunities and assist in networking with owners and consultants
  • Track bidding success and percentages and analyze fiscal period bid performance
What we offer
What we offer
  • Company vehicle and gas card can be provided as part of the compensation package if required
  • Company sponsored health/dental and RRSP matching programs are available
  • Fulltime
Read More
Arrow Right

Senior Manager, Product Owner – Blockchain & Trading

Fidelity Digital Assets® is dedicated to building products and services that hel...
Location
Location
United States , Boston; Jersey City; Merrimack
Salary
Salary:
89000.00 - 180000.00 USD / Year
fidelity.com Logo
Fidelity Investments
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required, MBA a plus
  • 7+ years of combined product management experience working with trading, blockchain technologies, financial services, technology, and/or leading agile teams
  • Experience with trading platforms, trading models & algorithms, and/or portfolio management required
  • Cryptocurrency, blockchain, and/or decentralized finance (DeFi) interest, knowledge and/or experience required
  • Jira and Jira Align experience preferred
  • Roadmap Management - skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs
  • Discovery - crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success
  • Planning – experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals
  • Backlog Ownership – owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints
  • Quality Execution – attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation
Job Responsibility
Job Responsibility
  • Design and lead delivery of a platforms involving blockchains, trading, and portfolio management
  • Inspire and empower the squad through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support
  • Guide the team by serving as the voice of the client/partner towards high value, high quality execution
  • Clearly communicate impediments, progress, and results against established objectives.
  • Establishes KPI’s to measure progress agreed upon business, technology, and people results
  • Collaborate and coordinate with Technology Engineering Management and Scrum Masters to build squad capacity and capability that cultivates a growth mindset
  • Make informed decisions to balance quality, cost, and timeline constraints
  • Improve value delivery and delivery excellence from planning through implementation
What we offer
What we offer
  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
  • Fulltime
Read More
Arrow Right
New

Product Owner Associate

Adaptfy is a turnkey data & analytics solution for the SHV family of companies. ...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
metyis.com Logo
Metyis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of consulting experience, potentially in combination with relevant industry experience, with at least 1+ years at a project lead level
  • Degree in a quantitative field (e.g. Engineering, Mathematics, Physics, Computer Science, etc.)
  • and/or MBA
  • Experience with data & analytics solutions delivery
  • Experience with eCommerce &/or cloud analytics solutions
  • Experience with Agile (including DevOps) way of working and running scrum teams, either as a Scrum Master or Product Owner
  • Experience in managing multiple stakeholders across clients, peers, and supervisors
  • Experience in leading teams and delivering successful projects (complete life cycle)
  • Strong communication skills (oral and written)
  • fluent in English
Job Responsibility
Job Responsibility
  • Setup and facilitate workshops, meetings & interviews with client teams
  • Develop the product plan in conjunction with various stakeholders across multiple organizations and disciplines
  • Estimate project resource needs in line with the project requirements & plan
  • Apply technology & business knowledge to create a path for the product development and rollout in line with client expectations
  • Work with solution architects & functional teams to shape product strategy
  • Have a willingness to travel as needed for client projects
What we offer
What we offer
  • Opportunity to accelerate the pace of digitalization growth through either e-commerce, advanced technology, business intelligence and analytics
  • Driving high-impact insights enhancing decision making across the entire organization
  • Driving brand equity and digital sales through enhanced digital experiences
  • Interaction with senior business (and/or ecommerce) leaders on regular basis to drive their business towards impactful change
  • Become part of a fast growing international and diverse team
  • Fulltime
Read More
Arrow Right