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Owner Relations Property Manager

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South Seas

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Location:
United States , Captiva

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety; coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program.

Job Responsibility:

  • Direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety
  • coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program
  • Coordinate, organize and direct all Owner Services functions by acting as a liaison between owners and the resort in maintaining good condition of units participating in the rental and lease programs
  • Responsible for the interior condition and standards of furnishings of assigned units
  • Coordinate maintenance and housekeeping issues with appropriate departments to maintain unit condition
  • Conduct inspections of assigned homes in the Home Inspection Program twice per month and render required reports to the owners
  • Be totally familiar with all aspects of the various contractual agreements available to resort owners
  • Maintain a comprehensive, working knowledge of all Owner Services and resort policies and procedures as well as the operating policies of those departments supporting owner interests: such as Accounting, Maintenance, Housekeeping and Association Management
  • Establish and maintain credible and professional rapport with owners by frequent and timely communication, problem solving resolution, and professional services
  • Keep the Director of Owner Services appraised of owner concerns and conflicts, systematic or recurring problems or observations to improve service or remedy hazardous conditions on the resort
  • Be an active and contributing member of the resort management team and Quality Assurance team
  • Support the resort's Safety and Resource Management programs
  • Perform special projects and other responsibilities as assigned
  • Participate in task forces and committees as requested

Requirements:

  • High School Diploma or GED required
  • Some college or vocational-tech training preferred
  • 2-5 years of employment in a related position, property management
  • Must have a valid driver's license and be legally authorized to work in the United States
  • Requires advanced knowledge of the hospitality and property management fields
  • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
  • Requires studying, analyzing, and interpreting complex activities or information in order to improve practices or develop new approaches
  • Ability to make decisions with only general policies and procedures for guidance and keeping the Owner Relations Director and General Manager informed of general condition
  • Requires highly developed communication skills to frequently negotiate, persuade and influence other management personnel, hotel guests and or corporate clients
What we offer:
  • Low-cost Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4 percent
  • Commuter and Company-paid Toll Programs

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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