Owner Relations Property Manager Job at South Seas (Captiva)

Job Description

Direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety; coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program.

Job Responsibility

Direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety
coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program
Coordinate, organize and direct all Owner Services functions by acting as a liaison between owners and the resort in maintaining good condition of units participating in the rental and lease programs
Responsible for the interior condition and standards of furnishings of assigned units
Coordinate maintenance and housekeeping issues with appropriate departments to maintain unit condition
Conduct inspections of assigned homes in the Home Inspection Program twice per month and render required reports to the owners
Be totally familiar with all aspects of the various contractual agreements available to resort owners
Maintain a comprehensive, working knowledge of all Owner Services and resort policies and procedures as well as the operating policies of those departments supporting owner interests: such as Accounting, Maintenance, Housekeeping and Association Management
Establish and maintain credible and professional rapport with owners by frequent and timely communication, problem solving resolution, and professional services
Keep the Director of Owner Services appraised of owner concerns and conflicts, systematic or recurring problems or observations to improve service or remedy hazardous conditions on the resort
Be an active and contributing member of the resort management team and Quality Assurance team
Support the resort's Safety and Resource Management programs
Perform special projects and other responsibilities as assigned
Participate in task forces and committees as requested

Requirements

High School Diploma or GED required
Some college or vocational-tech training preferred
2-5 years of employment in a related position, property management
Must have a valid driver's license and be legally authorized to work in the United States
Requires advanced knowledge of the hospitality and property management fields
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
Requires studying, analyzing, and interpreting complex activities or information in order to improve practices or develop new approaches
Ability to make decisions with only general policies and procedures for guidance and keeping the Owner Relations Director and General Manager informed of general condition
Requires highly developed communication skills to frequently negotiate, persuade and influence other management personnel, hotel guests and or corporate clients

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs

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