Owner Experience Supervisor Job at GuestReady (Porto)

Owner Experience Supervisor

We’re looking for an Owner Experience Supervisor to join GuestReady and level up...

Location

Portugal , Porto

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Fluent English & Portuguese
Customer service / hospitality / client-facing background + some team leadership
Ability to motivate, structure, and drive performance
Confident using CRM and digital tools
Available for shifts (evenings, weekends, holidays when needed)
Calm under pressure, hands-on, proactive, and obsessed with great service

Job Responsibility

Lead a high-performing team
Make support feel seamless
Own the hard stuff
Fix what's not working
Think in root causes, not just tickets
Keep data clean & useful
Raise the bar on quality
Connect the dots across teams
Turn insights into action
Build knowledge & momentum

Guest Experience Housekeeping Supervisor

The Guest Experience Housekeeping Supervisor plays a key role in delivering an e...

Location

Italy , Venezia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in luxury hospitality, Rooms Operations, Guest Experience or Housekeeping Quality Assurance preferred
Strong attention to detail and passion for luxury service excellence
Excellent interpersonal and communication skills
Strong organizational and problem-solving capabilities
Ability to prioritize multiple activities in a dynamic environment
Experience working with hospitality systems and technology platforms
Fluency in English and Italian
additional languages are considered an advantage
You must possess the legal right to work in Italy

Job Responsibility

Act as the primary quality owner for guestrooms and designated public areas following the completion of services delivered by the external housekeeping service provider
Conduct detailed quality assessments of guestrooms and public areas after service delivery activities performed by the external service provider and prior to guest use or release
Verify room presentation, cleanliness outcomes, minibar setup and replenishment, availability of guest-facing materials, functionality of room equipment and electronic devices, and overall guest readiness following completion of outsourced service activities
Evaluate whether guestrooms and public areas delivered by the external service provider meet established quality expectations
Validate room and area readiness through company systems
Document and communicate quality findings through approved company systems
Monitor and track quality outcomes, recurring observations and service trends
Maintain oversight of guest-facing collateral, amenities and informational materials
Support ongoing product quality monitoring activities
Respond promptly and professionally to guest requests

What we offer

Competitive salary and benefits package
Excellent training and development opportunities
Opportunities for career growth and international mobility
Complimentary meals and accommodation where applicable
Access to Four Seasons employee benefits and recognition programs
The opportunity to be part of an extraordinary pre-opening journey

Fulltime

Onboarding & Owner Success Supervisor

We’re looking for a hands-on Onboarding & Owner Success Supervisor to join our B...

Location

Spain , Barcelona

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

3+ years of experience in Operations, Customer Support, Client Success or similar roles
Experience in the hospitality, property or short-term rental market in Spain
Previous experience leading or supervising a team (formal or informal)
Strong organisational and prioritisation skills
Customer-centric mindset with strong problem-solving abilities
Excellent communication skills
Comfortable working with international and partially remote teams
Fluent in Spanish and English

Job Responsibility

Lead and support the Onboarding & Owner Success team as a Team Lead / Supervisor
Manage and oversee the end-to-end onboarding of new properties
Ensure properties are correctly activated on rental platforms
Receive new properties and conduct on-site onboarding checks in Barcelona and surrounding areas
Coordinate with local suppliers (photographers, cleaning and maintenance teams)
Oversee owner accounts, ensuring requests and issues are handled with urgency and care
Act as a point of escalation for owner complaints or complex operational issues
Handle owner communication via phone and email in a professional and empathetic way
Monitor KPIs, workflows, client feedback and contribute to process improvements
Work closely with internal teams to improve onboarding quality and owner satisfaction

What we offer

A role with real ownership and leadership impact
Join a fast-growing international scale-up
Collaborative, multicultural environment with flat hierarchies
Room to grow, improve processes and shape the team
Dynamic day-to-day work with varied responsibilities

Director of Revenue Management

Responsible for balancing the financial objectives of different lodging products...

Location

Thailand , Bangkok or Koh Samui

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
1 year experience in the revenue management, sales and marketing, or related professional area
OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Balancing financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms
Pricing, positioning and inventory of all hotels within area of purview
Developing and recommending sales strategy for pricing of the transient customer, wholesale, and group segments
Identifying new revenue opportunities and effectively communicating sales strategy and pricing to all key stakeholders
Maintaining productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners
Analyzing information, identifying current and potential problems and proposing solutions
Analyzing period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generating updates on transient segment each period and continually analyzing transient booking patterns
Assisting with account diagnostics process and validating conclusions
Maintaining accurate reservation system information

Fulltime

Mechanical Superintendent - Government

Location

United States , Various domestic locations

Salary:

88500.00 - 132700.00 USD / Year

Caddell Construction

Expiration Date

Until further notice

Requirements

Minimum high school diploma/GED
four years’ experience in the construction industry as foreman or assistant superintendent
Effective verbal communication skills
Effective subcontractor coordination skills
Excellent organizational skills
Thorough knowledge of construction methods, materials and equipment
Working knowledge of safety regulations and quality guidelines
Demonstrated ability to understand and adhere to schedules
Proficient in interpreting construction drawings
Must have the ability to crawl, climb, walk, reach with hands and arms, bend, kneel, crouch, stand for longs periods of time, lift and hold in excess of 50lbs, talk, hear and occasionally sit

Job Responsibility

Works closely with project superintendent and project manager in formulating, discussing and finalizing the overall plan of operations, job layout, job schedule
Manages the day-to-day work of crafts and subcontractors in the field, delegating work through foreman and/or subcontractor representatives
Maintains regular communications with engineering, quality control and safety to ensure work complies with drawings, specifications and schedule
Reviews plans and specifications of job, job budget and estimates with PM and project superintendent
Continued involvement with the schedule development and periodic logic review
Assists in preparation of plan at beginning of job for receiving, storing and handling materials
Assists in resolving construction problems
Maintains best possible relationship with owner
Performs additional assignments per supervisor’s direction

What we offer

Paid vacations
company-paid holidays
company-funded medical insurance
Company joint funding of dental and vision insurance
life and disability plans to full-time employees
401k match
gym membership reimbursement
use of company condominiums

Fulltime

Quality Control Manager

Location

United States , Various domestic locations

Salary:

Not provided

Caddell Construction

Expiration Date

Until further notice

Requirements

Engineer, Architect, or Construction Management Degree
Current professional engineer registration or current licensed architect
10 years construction experience and at least 4 years of experience as a QC Manager
Familiarity with EM 385-1-1 requirements
Experience with hazard identification, safety compliance, & sustainability
Obtain a Construction Quality Management Training Certification
Good written and verbal communication skills
Strong computer skills, especially Microsoft Office suite and web-based tools
Must have the ability to crawl, climb, walk, reach with hands and arms, bend, kneel, crouch, stand for longs periods of time, lift and hold in excess of 50lbs, talk, hear and occasionally sit
Must have the ability to withstand confined spaces and or/extreme heights while negotiating tasks at hand in a safe manner to themselves and/or others

Job Responsibility

Responsible for contract compliance and the administration and implementation of the quality control system as described in the Caddell Quality Control Manual for the assigned project
Identifies quality control problems and recommends, initiates and provides solutions to the problems and ensures no concealment of deficiencies
Ensures that company standards, as outlined in the Caddell Quality Control Manual, are effectively implemented and provides notification to corporate management of quality problems
Acts as liaison with owner, regulatory agencies, subcontractors and/or internal departments on quality related matters as required
Performs, schedules, and witnesses inspections and testing
Monitors construction activities and documents results
Issues reports to subcontractors regarding their quality deficiencies and remediation requirements
Ensures adequate corrective measures are implemented in cases of noncompliance
Reviews work for compliance
Maintains updated contract documents, drawings, specifications, as-builts, request for information and approved submittals

What we offer

Paid vacations
company-paid holidays
company-funded medical insurance
Company joint funding of dental and vision insurance
life and disability plans to full-time employees
401k match
gym membership reimbursement
use of company condominiums

Fulltime

Superintendent – Commercial

Location

United States

Salary:

88500.00 - 132700.00 USD / Year

Caddell Construction

Expiration Date

Until further notice

Requirements

Minimum high school diploma/GED, and four years' experience in the construction industry as foreman or assistant superintendent required
Effective verbal communication skills
Effective subcontractor coordination skills are a must
Excellent organizational skills
Must have a thorough knowledge of construction methods, materials and equipment
Working knowledge of safety regulations and quality guidelines
Demonstrated ability to understand and adhere to schedules
Proficient in interpreting construction drawings

Job Responsibility

Works closely with project superintendent and project manager, as required, in formulating, discussing and finalizing the overall plan of operations, job layout, job schedule, etc
Manages the day-to-day work of crafts and subcontractors in the field, delegating work through foreman and/or subcontractor representatives
Maintains regular communications with engineering, quality control and safety to ensure work complies with drawings, specifications and schedule
Reviews plans and specifications of job, job budget and estimates with project manager and project superintendent to ensure that quantities, values, manpower requirements and deliveries of various divisions of job are understood
Continued involvement with schedule development and periodic logic review, personal dedication to the generation of short term look-ahead schedules and its implementation in the weekly subcontractor meetings conducted by the superintendent
Assists in preparation of plan at beginning of job for receiving, storing, and handling materials as required
Assists in resolving construction problems (lack of productivity, work interfaces, etc.) as required
Maintains best possible relationship with owner
Strives to develop spirit of cooperation and respect between Cadell and representatives of the other partners on the project
Performs additional assignments per supervisor's direction

What we offer

Paid vacations
company-paid holidays
company-funded medical insurance
Company joint funding of dental and vision insurance
life and disability plans to full-time employees
401k match
gym membership reimbursement
use of company condominiums

Fulltime

Marketing Coordinator - UAE National

Promote awareness of brand image internally and externally. Use sales techniques...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: High school diploma or GED equivalent
Related Work Experience: No related work experience
Supervisory Experience: No supervisory experience
License or Certification: None

Job Responsibility

Promote awareness of brand image internally and externally
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event
Encourage guests or callers to purchase or schedule preview package sales/tours
Explain details and requirements related to attending a sales presentation to potential owners
Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets)
Answer guest questions about property facilities/services
Receive, record, and relay messages accurately, completely, and legibly
Follow all company policies and procedures

Parttime

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Owner Experience Supervisor

Job Description

Job Responsibility

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