Owner Experience Supervisor Job at GuestReady (Porto)

Superintendent

Provide overall on-site supervisory and technical management on construction pro...

Location

United States , Chicago

Salary:

90000.00 - 163000.00 USD / Year

Power Construction

Expiration Date

Until further notice

Requirements

Four-year construction-related degree or equivalent combination of technical training and/or related experience
8-20 years of construction management and/or craft supervisor experience
Thorough knowledge of every aspect of construction (technology, equipment, methods)
craft agreements, jurisdiction, negotiations, engineering, cost control schedules and safety
Strong communication, organizational and supervisory skills are essential.

Job Responsibility

Supervise total construction effort to ensure project is constructed in accordance with design, budget and schedule. Includes interfacing with client representatives, A-E representatives, other contractors, etc.
Administer on-site safety program.
Plan, coordinate and supervise on-site functions and staff (engineering, material control, etc.)
Develop and manage project schedules.
Schedule and coordinate subcontractors and ensure overall contractual performance.
Approve all project purchase requisitions, equipment rentals, etc.
Provide technical assistance, i.e. interpretation of drawings, recommending construction methods and equipment, etc.
Implement and maintain tight quality control issues.
Assist project management in developing and implementing project procedures, management tools, standards, etc.
Review submittals for compliance with contract requirements.

What we offer

Annual discretionary bonus
Company-sponsored events
Benefits detailed on the Benefits tab within the Careers section of the website.

Fulltime

Onboarding & Owner Success Supervisor

We’re looking for a hands-on Onboarding & Owner Success Supervisor to join our B...

Location

Spain , Barcelona

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

3+ years of experience in Operations, Customer Support, Client Success or similar roles
Experience in the hospitality, property or short-term rental market in Spain
Previous experience leading or supervising a team (formal or informal)
Strong organisational and prioritisation skills
Customer-centric mindset with strong problem-solving abilities
Excellent communication skills
Comfortable working with international and partially remote teams
Fluent in Spanish and English

Job Responsibility

Lead and support the Onboarding & Owner Success team as a Team Lead / Supervisor
Manage and oversee the end-to-end onboarding of new properties
Ensure properties are correctly activated on rental platforms
Receive new properties and conduct on-site onboarding checks in Barcelona and surrounding areas
Coordinate with local suppliers (photographers, cleaning and maintenance teams)
Oversee owner accounts, ensuring requests and issues are handled with urgency and care
Act as a point of escalation for owner complaints or complex operational issues
Handle owner communication via phone and email in a professional and empathetic way
Monitor KPIs, workflows, client feedback and contribute to process improvements
Work closely with internal teams to improve onboarding quality and owner satisfaction

What we offer

A role with real ownership and leadership impact
Join a fast-growing international scale-up
Collaborative, multicultural environment with flat hierarchies
Room to grow, improve processes and shape the team
Dynamic day-to-day work with varied responsibilities

Servicenow System Administrator and Team Supervisor

The ServiceNow System Administrator and Team Supervisor provides technical leade...

Location

United States , Cordova

Salary:

Not provided

West Fraser

Expiration Date

Until further notice

Requirements

Certificate, Diploma, or Degree in Information Technology, MIS, or related field
or 5+ years of relevant experience
3+ years of hands on ServiceNow administration experience
3+ years of team or supervisor experience
ServiceNow certifications (CSA, CISITSM, CIS Discovery, CIS-HAM, CAD, etc.) are strong assets
Additional certifications such as ITIL Foundation, CompTIA Security+, or cloud related credentials are beneficial
Strong interpersonal skills, communication, leadership ability, teamwork and positive attitude
Works will within a team environment as well as individually
Must have excellent organizational and coordination skills
Must demonstrate sound analytical skills

Job Responsibility

Lead the administration, configuration, and optimization of the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, Service Catalog, Workflow, and Automation modules
Oversee the design, implementation, and maintenance of ServiceNow solutions that support enterprise IT processes and business requirements
Ensure platform health through proactive monitoring, performance tuning, and lifecycle management (patching, upgrades, module deployments)
Maintain and enforce platform governance, development standards, and best practices
Provide day-to-day leadership, mentorship, and technical guidance to ServiceNow team members
Coordinate workload, prioritize incoming requests, and ensure timely resolution of incidents, problems, and enhancement requests
Facilitate cross training, documentation, and knowledge sharing within the team
Collaborate with Infrastructure, Security, Applications, and Business stakeholders to align ServiceNow capabilities with organizational needs
Work with process owners to design, document, and implement IT ILaligned workflows, automation, and service catalog items
Support the development and maintenance of a robust CMDB, ensuring data accuracy, discovery integration, and relationship mapping

What we offer

Benefits starting Day 1
Competitive starting pay
On-the-job training
A culture that strongly believes in promoting from within
Medical
Dental
Vision
401k with company matching & retirement contribution
Employee Stock Purchase plan
Life Insurance

Fulltime

Private Residence Supervisor

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as t...

Location

Canada , Whistler

Salary:

26.00 - 27.80 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services
Knowledge of Whistler and surrounding areas, highly desirable, however not required
Supervisor experience preferred
Fluent English (written, spoken and reading)
Strong written and oral presentation skills
Ability to multi-task in a high volume and demanding environment
Strong computer skills, including a knowledge of Opera
Strong problem solving skills, ability to handle difficult situations and guests
Ability to work in Canada
Strong commitment to service

Job Responsibility

Work with guests pre arrival and in house to ascertain preferences and provide insightful recommendations and to ensure the team follows the standards
Conducts pre arrival process to contact all future guests to arrange services including but not limited to Dining Reservations, Activities, Shipping packages, various Transportation methods, and researching different vendors and service providers
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner
Work closely with various Hotel departments
Review Owner bookings, arrivals, next day Guest/owner itineraries
Check Arrival rooms
Check guests in and out, to handle all guest relocations according to established guidelines and be knowledgeable on all aspects of hotel services, hours of operation, local attractions, owner policies and credit policies

What we offer

Competitive wages
Leisure benefit (ski pass or leisure allowance)
Access to affordable shared staff accommodation
Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc
Complimentary meal per shift in our employee dining room
Paid time off
vacation days and additional floating holidays per year
Excellent training and development program
Discovery Nights at Four Seasons worldwide

Fulltime

Packaging Maintenance Supervisor

Unilever is seeking a results-driven Packaging Maintenance Supervisor to support...

Location

United States , Hammond

Salary:

88600.00 - 133000.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

5+ years of relevant experience with a minimum of 1+ years of manufacturing maintenance supervisory experience
Bachelor’s degree in Science or Engineering or a relevant technical degree
Strong working knowledge of mechanical, pneumatic, and electrical systems
Experience using a Computerized Maintenance Management System (CMMS) such as SAP or MS DMS
Ability to read and interpret technical drawings and schematics
Proficiency with Microsoft Office Suite applications

Job Responsibility

Supervise and support maintenance activities for high-speed packaging equipment in a manufacturing environment
Drive the preventive maintenance (PM) program for the packaging shop floor, ensuring planned work orders are executed effectively and tracked in an organized manner
Monitor, trend, and track equipment performance and reliability to identify corrective maintenance needs
Lead root cause analysis of breakdowns and equipment failures on packaging lines
Plan and coordinate annual shutdown activities, as well as weekly and monthly maintenance schedules, working closely with the planning and operations team to ensure sufficient downtime
Train, coach, and mentor a team of highly skilled mechanics, fostering a strong safety and performance culture
Work collaboratively with the parts storeroom, planning teams, and suppliers to ensure correct parts availability and timely ordering
Work cross-functionally with area owners and other maintenance supervisors to effectively plan and prioritize work orders to mitigate disruptions in production
Follow and enforce all Unilever manufacturing safety, quality, and GMP rules and regulations
Operate independently as a self-starter while providing leadership and direction to the maintenance team to resolve issues efficiently

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan which can include health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits

Fulltime

Project Manager Owner Engineering

At Enertis Applus+, we are looking for a Project Manager Owner´s Engineering M/F...

Location

Italy

Salary:

Not provided

Enertis Applus+

Expiration Date

Until further notice

Requirements

4+ years of Experience as Construction PM, Owner’s Engineering PM, Development and Execution PM in renewable energy projects
Bachelor's/Master’s degree in Energy, Electrical, Mechanical, Civil Engineering or related field
Knowledge of Project Management Tools such as MS Project, Construction Project Management Software, Document Management and transmittal Systems
Knowledge of key Contractual aspects affecting Project Construction, Commissioning and Acceptance
Knowledge of typical project team configuration, capability to coordinate with Technical experts (Civil Supervisor, Electrical Supervisor, HSE Specialist) and key figures like Direttore Lavori, CSE, Contractor’s staff to achieve compliance with technical specifications, contractual requirements, schedule and budget
Leadership and Project Management skills, capability to coordinate internal and external project teams, good communication and relational capabilities
Italian mother tongue/proficient, fluent in English

Job Responsibility

Support and coordinate detailed engineering review aimed at compliance with permitting prescriptions and construction activities
Lead multidisciplinary teams to ensure compliance of detailed engineering and construction activities with the contractor's contract
Supervise and review the remote and on-site team's work, ensuring the quality of the information provided to the owner
Validate and certify the information provided by the contractor regarding project progress, milestones related to construction progress and invoicing
Understand, promote, and disseminate compliance with the policies, regulations, procedures, and standards in Italy
Provide technical support in the management of contractual claims and change orders
Participate in the investigation of project accidents and incidents
Review and validate the results of key activities such as FATs, SATs, Mechanical Completion, Commissioning, PAC, Performance Tests

What we offer

Hybrid or remote work modality (depending on profile and location)
Flexible working hours and excellent work-life balance
Flexibile retribution scheme (tax saving benefits including health insurance, lunch vouchers, public transport tickets and kindergarten)
Personal and professional growth (each team member has a personal Professional Development Plan)

Fulltime

Assistant Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

China , Hong Kong

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Higher Diploma or above in relevant subject Facilities/Property Management, Real Estate, or related field in HKSAR recognized educational organization
At least 10 years working experience in facility management / property management / with not less than 2 year at managerial level
Demonstrate strong interpersonal and supervisory abilities, consistently conducting oneself with professionalism and courtesy
Able to prepare report in both Chinese and English
Able to communicate Chinese (including mandarin) and English fluently
Capable of effectively lead subordinates especially newly assigned personnel
Proficient in Microsoft Office including Word, excel & powerpoint
Understands DMC and BMO requirements and ensures that all operations—such as security, cleaning, landscaping, and property management—comply with these rules

Job Responsibility

Serve as the primary deputy to the Facilities Manager by providing strategic oversight of building operations, property services, and administrative functions—while acting as the central liaison between HSSE team, engineering teams, operational supervisors, Owners’ Representatives, and tenants
The role ensures all activities comply with the Deed of Mutual Covenant (DMC), Building Management Ordinance (BMO), and client standards, and plays a key governance role in DMC-related processes
Strategic Oversight of Building Operations
Ensure operational supervisors enforce protocols for service quality, safety and efficiency for operational function including cleaning, security, landscaping, front desk, and carpark services and clubhouse facilities, mailroom/mailing operations
Provide governance, quality assurance, and performance oversight the operational functions
Monitor contractor compliance with Client / JLL site policies, work methods, and statutory requirement
Primary Liaison Across Stakeholders & Functions
Serve as the one of the focal points and coordinate between Engineering Teams, Operational Supervisors (cleaning, landscaping, clubhouse administration, mailroom), Owners’ Representatives and Tenant Representatives with clear, timely communication
Coordinate with other functional leaders within account to safeguard the connection to client / JLL requirement
DMC & BMO Governance & Meeting Coordination

Fulltime

Senior Project Superintendent

WELBRO Building Corporation has an opportunity for a Superintendent with educati...

Location

United States , Maitland

Salary:

Not provided

WELBRO Building Corporation

Expiration Date

Until further notice

Requirements

Associates degree or equivalent years of technical training
Ten (10) years experience in a supervisor role for a commercial general contractor
Twelve (12) years experience working on commercial building projects, industrial, or education facilities
Excellent leadership skills with the ability to effectively manage field supervisors, craft employees, and subcontractors
Well-rounded knowledge in all aspects of construction, but in-depth expertise in commercial buildings, craft activities, cost control, scheduling, and safety
Proficient in technology project management software applications such as Primavera P6 and BIM 360 preferred
Physical demands include occasionally lifting up to 50lbs
Employee will occasionally come into contact with air contamination such as dust, fumes, and smoke
Thorough knowledge of OSHA standards and adheres to all safety regulations and procedures

Job Responsibility

Provides liaison and leadership between project management, site management, and preconstruction to ensure construction complies with plans, specifications, and company quality standards and that the project is completed on time and within budget
Interfaces with owner, architect and design professionals as needed to ensure compliance to design intent and owner satisfaction
Facilitates discovery and correction of contract document “errors and omissions” and leads in facilitating problem-solving to reduce the cost incurred
Ensures implementation of WELBRO’s Safety Program to create a safe and healthy work environment throughout the jobsite and ensures adherence to OSHA safety and record keeping requirements
Orchestrates the development of a thoughtful project pre-plan which includes a CPM schedule, work sequence, manpower utilization, material handling, material storage requirements, and equipment utilization
Leads all Site Managers assigned to the project
Establishes and enforces policies and practices for delivery, staging, controlling, and allocating materials and common facilities to accommodate each area’s Site Manager needs
Coaches and mentors Superintendents, Assistant Site Managers and Field Engineers on productivity issues and monitors their work performance
Ensures compliance with all internal and external record-keeping requirements, with particular emphasis on accurately coded, fully-priced delivery tickets for all deliveries
Ensures site management utilizes the Construction Management System to perform record-keeping tasks including, but not limited to, composing daily diaries, maintaining project logs, (i.e., concrete, equipment, material) and retrieving RFIs, submittal logs, and agreements

What we offer

medical
dental
life
LTD
HRA
FSA
ESOP
gym membership subsidy
auto allowance or truck/fuel card
401(k) match

Fulltime

Owner Experience Supervisor

GuestReady

Location:
Portugal , Porto

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 03, 2026

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