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Owner and Guest Experience Advisor

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Parkdean Resorts

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Location:
United Kingdom , Manor Park, Hunstanton

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time. No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

Job Responsibility:

  • Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience
  • Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone
  • Support and assist with owner and guest requests and feedback and resolve issues promptly
  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
  • Assist in delivering memorable events for both owners and guests

Requirements:

  • No experience required
  • Pockets full of passion, positivity and Parkdean team spirit
What we offer:
  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • Team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Awesome discounts on brands like Hello Fresh and local gyms
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • Chance to develop your skills and boost your career across 66 parks
  • Apprenticeship opportunities

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
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