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Owner and Guest Experience Advisor

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Parkdean Resorts

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Location:
United Kingdom , Crimdon Dene, Hartlepool

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time.

Job Responsibility:

  • Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience
  • Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone
  • Support and assist with owner and guest requests and feedback and resolve issues promptly
  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
  • Assist in delivering memorable events for both owners and guests

Requirements:

  • No experience required
  • Pockets full of passion, positivity and Parkdean team spirit
What we offer:
  • Chance to develop your skills and boost your career across our 66 parks
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • Team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Awesome discounts from tasty meal kits like Hello Fresh to your favourite local gyms

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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