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Parkdean Resorts Logo Parkdean Resorts · Hospitality and Tourism

Owner And Guest Experience Advisor

United Kingdom, Lower Hyde 12.71 GBP / Hour · Job Posted May 29, 2026
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Job Description

Are you a people person looking for a career with a little more fun? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time. No experience? No worries! If you've got pockets full of passion, positivity and Parkdean team spirit, we'll teach you all the skills you'll need to succeed in your new role.

Job Responsibility

  • Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience
  • Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone
  • Support and assist with owner and guest requests and feedback and resolve issues promptly
  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
  • Assist in delivering memorable events for both owners and guests

Requirements

  • pockets full of passion, positivity and Parkdean team spirit
  • no experience required

What we offer

  • The chance to develop your skills and boost your career across our 66 parks
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Awesome discounts on brands like Hello Fresh and local gyms
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  • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
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  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
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  • Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience
  • Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone
  • Support and assist with owner and guest requests and feedback and resolve issues promptly
  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
  • Assist in delivering memorable events for both owners and guests
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  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • Team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Awesome discounts on brands like Hello Fresh and local gyms
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • Chance to develop your skills and boost your career across 66 parks
  • Apprenticeship opportunities
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