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Owner and Guest Experience Advisor

parkdeanresorts.co.uk Logo

Parkdean Resorts

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Location:
United Kingdom , Embo, Dornoch

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time.

Job Responsibility:

  • Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience
  • Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone
  • Support and assist with owner and guest requests and feedback and resolve issues promptly
  • Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing
  • Assist in delivering memorable events for both owners and guests

Requirements:

  • No experience required
  • Pockets full of passion, positivity and Parkdean team spirit
What we offer:
  • Chance to develop skills and boost career across 66 parks
  • Apprenticeship opportunities
  • Employee Assistance Programme with 24/7 confidential helpline for counselling and support
  • 50% discount for employee and 25% discount for friends and family when booking a holiday
  • Team member discount of 30% on food, drinks, and leisure activities
  • Discounts on brands like Hello Fresh and local gyms

Additional Information:

Job Posted:
January 22, 2026

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