Own App CX Localization Manager Job at mytheresa (Shanghai)

New

CX Manager – Product Knowledge - Launch, Execution & Distribution

Every launch, OTA update, and recall is a chance to deepen customer confidence a...

Location

United States , Warren, Michigan

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's degree
technical, business, or related discipline preferred (Engineering, Automotive Technology, IS, Data/Analytics, Process Flow) or equivalent experience
Experience in product education/content operations
familiarity with GxDP and/or Global Aftersales, Marketing processes and systems
Proven multi‑stakeholder launch execution across channels
operationally tuned and action‑oriented
strong program management
Hands‑on with modern technologies and keen interest in automation and AI for quality and speed
Expert communicator
adapts style

Job Responsibility

Execute integrated customer education launch plans, align timelines, scope, and deliverables across channels (in‑vehicle, app, web, email/SMS, dealer, print/video)
Ensure launch/update assets are tagged, cataloged, and traceable in CMS to enable reuse, measurement, and rapid updates
maintain audit trail to OM Gold Source
Design/refine launch‑ready workflows that move Gold‑Source content into the right channels
manage multiple concurrent programs and budgets
Partner with tooling/operations teams to modernize and integrate content, workflow, and publishing tools for scalable, repeatable execution
Support execution‑focused guidance aligning internal strategies
validating delivery mechanisms with Engineering
Lead cross‑functional working groups for launch readiness
clarify RACI, SLAs, and escalation paths

Fulltime

Help Center Lead

The Help Center Lead will oversee Notion’s Help Center knowledge ecosystem—shapi...

Location

United States , San Francisco; New York

Salary:

160000.00 - 180000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

7+ years in user education, knowledge management, or product documentation, including direct responsibility for a public Help Center or docs site
Expert writing skills. Ability to distill complex technical concepts into concise, user‑centered guidance that reflects the brand voice and meets content standards
Experience designing information architecture and content structures that optimize for LLM consumption and improve discoverability
Proficient with analytics and experimentation for Help, and able to turn insights into prioritized content roadmaps
Experience with Help Center platforms and adjacent tools such as a CMS, search and ranking systems, translation management, AI-powered support tools
Strong program management and stakeholder communication. Craft leadership‑ready narratives, earn buy‑in across CX, Product, and Marketing, and keep complex workstreams on track
Product-minded approach to content distribution. Experience designing content systems that integrate into product experiences, not just standalone help sites
Understanding of how to architect content for multi-channel delivery—enabling the same knowledge base to power chatbots, in-app guidance, AI agents, and traditional help center views
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Job Responsibility

Write and maintain Help Center articles, with direct ownership of high-priority launches and net-new content. Identify content gaps and delegate appropriately to the team
Raise the bar on content quality and discoverability by evolving information architecture, taxonomy, localization, and SEO/GEO processes. Partner with design and engineering to improve navigation and search, increasing successful self‑serve
Champion in‑app help. Define when to surface contextual guidance and deep links from product surfaces to the Help Center based on user journey signals
Provide editorial direction and feedback to the Help Center team, delegate where appropriate, and lead by example by setting a high bar for quality in the content you write
Establish and improve rigorous knowledge lifecycle processes. Apply prioritization frameworks to content requests and ensure content freshness across Reference and Guides
Define, instrument, and drive KPIs including self‑serve resolution rate, search success, content freshness, and deflection. Use data to identify and address improvement opportunities across content and systems
Oversee maintenance of Help Center tools. Own tooling requirements and author RFPs and implementation plans as needed

Fulltime

New

Teacher - Science

Location

United Kingdom , Lewes

Salary:

27000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

May 31, 2026

Requirements

Relevant experience – either within teaching or in a science-based industry (e.g. applied, environmental, forensic, or marine sectors)
A strong commitment to delivering high-quality, student-centred teaching and learning
A relevant degree in a science-related discipline
Teaching experience within Further Education is desirable but not essential
The ability or willingness to contribute to specialist areas such as marine, and/or environmental science would be highly advantageous.

Job Responsibility

Delivering across a range of Applied Science programmes, including BTEC Applied Science, with opportunities to contribute to specialist areas such as Marine Science & Environmental Science
Providing pastoral support as a personal tutor, supporting students’ academic progress and wellbeing
Engaging and inspiring students through high-quality, inclusive, and student-centred delivery
Sharing your subject expertise, passion, and any relevant industry insight to bring learning to life.

What we offer

A competitive FE salary
Generous annual leave & pension
Access to funded teaching qualifications
Apprenticeships and a range of other training courses to support career development

Parttime

New

Sen Teaching Assistant

Have you always dreamt of working in a school with a supportive team, brilliant ...

Location

United Kingdom , Hassocks

Salary:

20342.00 - 24800.00 GBP / Year

Randstad

Expiration Date

June 11, 2026

Requirements

Any experience level will be considered, ideal candidates will be flexible, resilient and have a positive approach to supporting learners with SEN (direct SEN experience is not essential)
Maths and English GCSE or equivalent
Eligibility to work in the UK

Job Responsibility

Supporting KS1- KS5 SEN learners on a 1:1, small group and classroom basis
Communicating with parents and carers over pupils' progress and participating in departmental meetings, parents' evenings and whole school training events

What we offer

Permanent role and welcome bonus
Full funded qualifications available from day 1
6 month pay reviews
Superb and spacious classrooms and grounds
Lots of room for progression in the roles, from senior teaching assistant to skill development and other areas to branch into (therapies, inclusion support etc.)

Fulltime

New

Controller

We are looking for an experienced Controller to join our team in New York, New Y...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience leading accounting functions in a Controller or similar finance leadership role
Strong knowledge of GAAP and core accounting principles
Hands-on experience with month-end close, balance sheet reconciliations, and financial statement preparation
Background managing annual audits and compiling supporting documentation for external review
Working knowledge of accounts receivable, accounts payable, and cash management activities
Experience with inventory accounting and asset-related record accuracy
Ability to analyze financial results and explain variances clearly and effectively

Job Responsibility

Lead the monthly close cycle, ensuring deadlines are met and financial records are completed accurately
Supervise and support a small accounting team, providing direction, review, and day-to-day oversight
Coordinate audit preparation activities and respond to external auditor requests with organized documentation
Strengthen internal control practices and refine accounting procedures to improve consistency and compliance
Maintain the general ledger and oversee the accuracy, completeness, and reliability of financial data
Monitor inventory-related accounting activities and help ensure proper tracking and valuation
Prepare and review balance sheet reconciliations, along with supporting schedules and workpapers
Produce financial reports and perform variance analysis to highlight key business trends and exceptions
Oversee accounts receivable, accounts payable, and cash management processes to support healthy financial operations

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Reservation Agent

We are currently recruiting for a Reservations Agent to join us here at Bankside...

Location

United Kingdom , London

Salary:

31064.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Positive, open-minded, forward-thinking, happy to bring their personality to work
Previous experience in reservations, front office, hospitality, or with Marriott systems would be a great advantage, but it is not essential
Can-do attitude, willingness to learn, genuine interest in hospitality
Can work independently
Comfortable dotting the i's, crossing the t's, and making sure nothing is missed

Job Responsibility

Handle individual reservations received by telephone, email, online channels, and through central reservation systems
Make sure every booking is accurate, every detail is captured, and every guest receives a warm and helpful response
Create and update bookings, process confirmations, cancellations and amendments, take advance deposits, and ensure all information is communicated clearly with guests and internal teams
Work closely with Front of House team
Develop knowledge of group reservations

What we offer

Complimentary dry-cleaned uniform
Free meals on duty
Medical Cash Plan
Discounted hotel and food & beverage rates globally with Marriott and Vertiq Hospitality Partners
Enhanced family-friendly policy
Discounts on high street retail shops and restaurants
Free fitness platform
Holiday discounts and much more

Fulltime

New

Software Engineer

Technology sits at the heart of everything we do at MI5. We're looking for Softw...

Location

United Kingdom , London; Manchester

Salary:

64005.00 - 70791.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proficient in developing enterprise or commercial software in at least one common language (e.g., Java, C#, Python, JavaScript)
Familiar with principles of modern standards approach such as continuous integration and delivery, test driven development and cloud services
Proficient in use of agile methodology
Awareness of design patterns and how to implement them with security in mind
Solid communication skills
Competency in leadership
Demonstrate ability in developing software in at least one common language
Demonstrate understanding of principles of modern standards approaches such as continuous integration and delivery, test driven development and cloud services
Demonstrate taking on a more senior role within a team, providing technical direction and ability to guide and support others with regards to software developing
Must be a British citizen or hold dual British nationality

Job Responsibility

Develop solutions
Mentor less experienced colleagues
Work alongside technical specialists including Product Owners, Business Analysts, Delivery Managers, Data Scientists and Machine Learning Engineers
Build and run secure applications and products
Use agile methodologies to deliver products core to MI5’s operations
Use cloud technologies such as AWS and Azure
Support on-premises platforms and long-established technologies and frameworks
Take on ownership of large problems, break them down and work with team to deliver new features throughout engineering lifecycle
Support products owned by team, identify and fix defects
Develop automated tests

What we offer

25 Days Annual Leave automatically rising to 30 days after 5 years' service
Additional 10.5 days public and privilege holidays
Opportunities to be recognised through employee performance scheme
Dedicated development budget
Interest-free season ticket loan
Excellent pension scheme
Cycle to work scheme
Facilities such as a gym, restaurant and on-site coffee bars (at some locations)
Paid parental and adoption leave

New

Ks1 Teacher

Supply Teacher - Redhill, Surrey. "Be a catalyst for positive change, guiding st...

Location

United Kingdom , Redhill

Salary:

140.00 GBP / Day

Randstad

Expiration Date

May 22, 2026

Requirements

Qualified Teacher Status (QTS) or equivalent
Experience teaching in primary or secondary schools
Strong knowledge of the curriculum and teaching methodologies
Excellent communication and interpersonal skills
Passion for education and a commitment to student development

Job Responsibility

Delivering engaging and interactive lessons to students of various ages and abilities
Creating a positive and inclusive learning environment
Managing classroom behaviour and promoting student engagement
Providing support and guidance to ensure student's academic progress
Collaborating with fellow teachers and staff to maintain consistent educational experiences

What we offer

Flexible working days
Competitive daily rates
Opportunities for career progression and long-term placements
Gain experience in a variety of school settings in Redhill
Refer-a-Friend scheme where you could have a chance of earning £300 in shopping vouchers

Parttime

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Own App CX Localization Manager

mytheresa

Location:
China , Shanghai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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