Own App CX Localization Manager Job at mytheresa (Shanghai)

New

CX Manager – Product Knowledge - Launch, Execution & Distribution

Every launch, OTA update, and recall is a chance to deepen customer confidence a...

Location

United States , Warren, Michigan

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's degree
technical, business, or related discipline preferred (Engineering, Automotive Technology, IS, Data/Analytics, Process Flow) or equivalent experience
Experience in product education/content operations
familiarity with GxDP and/or Global Aftersales, Marketing processes and systems
Proven multi‑stakeholder launch execution across channels
operationally tuned and action‑oriented
strong program management
Hands‑on with modern technologies and keen interest in automation and AI for quality and speed
Expert communicator
adapts style

Job Responsibility

Execute integrated customer education launch plans, align timelines, scope, and deliverables across channels (in‑vehicle, app, web, email/SMS, dealer, print/video)
Ensure launch/update assets are tagged, cataloged, and traceable in CMS to enable reuse, measurement, and rapid updates
maintain audit trail to OM Gold Source
Design/refine launch‑ready workflows that move Gold‑Source content into the right channels
manage multiple concurrent programs and budgets
Partner with tooling/operations teams to modernize and integrate content, workflow, and publishing tools for scalable, repeatable execution
Support execution‑focused guidance aligning internal strategies
validating delivery mechanisms with Engineering
Lead cross‑functional working groups for launch readiness
clarify RACI, SLAs, and escalation paths

Fulltime

Help Center Lead

The Help Center Lead will oversee Notion’s Help Center knowledge ecosystem—shapi...

Location

United States , San Francisco; New York

Salary:

160000.00 - 180000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

7+ years in user education, knowledge management, or product documentation, including direct responsibility for a public Help Center or docs site
Expert writing skills. Ability to distill complex technical concepts into concise, user‑centered guidance that reflects the brand voice and meets content standards
Experience designing information architecture and content structures that optimize for LLM consumption and improve discoverability
Proficient with analytics and experimentation for Help, and able to turn insights into prioritized content roadmaps
Experience with Help Center platforms and adjacent tools such as a CMS, search and ranking systems, translation management, AI-powered support tools
Strong program management and stakeholder communication. Craft leadership‑ready narratives, earn buy‑in across CX, Product, and Marketing, and keep complex workstreams on track
Product-minded approach to content distribution. Experience designing content systems that integrate into product experiences, not just standalone help sites
Understanding of how to architect content for multi-channel delivery—enabling the same knowledge base to power chatbots, in-app guidance, AI agents, and traditional help center views
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Job Responsibility

Write and maintain Help Center articles, with direct ownership of high-priority launches and net-new content. Identify content gaps and delegate appropriately to the team
Raise the bar on content quality and discoverability by evolving information architecture, taxonomy, localization, and SEO/GEO processes. Partner with design and engineering to improve navigation and search, increasing successful self‑serve
Champion in‑app help. Define when to surface contextual guidance and deep links from product surfaces to the Help Center based on user journey signals
Provide editorial direction and feedback to the Help Center team, delegate where appropriate, and lead by example by setting a high bar for quality in the content you write
Establish and improve rigorous knowledge lifecycle processes. Apply prioritization frameworks to content requests and ensure content freshness across Reference and Guides
Define, instrument, and drive KPIs including self‑serve resolution rate, search success, content freshness, and deflection. Use data to identify and address improvement opportunities across content and systems
Oversee maintenance of Help Center tools. Own tooling requirements and author RFPs and implementation plans as needed

Fulltime

New

Mechanical Fitter

Our client is a global service provider to the mining and aggregate industries. ...

Location

Australia , Newcastle

Salary:

61.00 - 62.00 AUD / Hour

Randstad

Expiration Date

May 29, 2026

Requirements

Mechanical Trade Qualification
Forklift ticket - must have
Dogging ticket - preferred
Proactive attitude and diligence
Great teamwork ability
Excellent communication and interpersonal skills
Great references to support your application

Job Responsibility

Overhauls of fixed plant, including but not limited to pumps, screens and valves
Strip, assess and rebuild projects in a large, workshop team environment
Use of precision measuring equipment including micrometers

What we offer

Monday - Friday
Day shift 6 - 2:30 with some overtime available
A collaborative and innovative work environment
Career development opportunities within a reputable organisation
ASAP Start

Fulltime

New

Activity Security Representative II

The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) ...

Location

USA , Dayton

Salary:

Not provided

gTANGIBLE Corporation

Expiration Date

Until further notice

Requirements

3-5 years of related experience
Security Fundamentals Professional Certification (SFPC) counts towards 1 years of experience
Special Program Security Certification (SPSC) counts towards 1 years of experience
Maximum equivalent experience for Security Professional Education Development (SPED) Certifications is no more than 3 years
SAP experience required

Job Responsibility

Classification reviews of inbound and outbound correspondence
Assist in the maintenance of a document accountability database and associated correspondence
Processing inbound and outbound classified mail and receipt records
Perform destruction of classified materials
Process magnetic media for accountability
Reproduction support for classified materials
Maintain various daily logs for a variety of administrative functions associated with document control
Assist in the processing of inbound data and outbound data transfer files
Transfer electronic data files to internal customers
Maintain an extensive customer database point of contact listing

Fulltime

New

Accounting Specialist

Are you looking for a role where you can bring your accounting and administrativ...

Location

United States , Ames

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate’s degree in accounting or related field preferred, or equivalent work experience
Strong attention to detail and organizational skills
Process-oriented mindset
Dependable and reliable with the ability to meet deadlines
Comfortable working independently with minimal supervision
Proficiency with Microsoft Office, internet tools, and other computer software
Ability to use standard office equipment such as phones, copiers, and printers

Job Responsibility

Processing vendor invoices accurately and on time
Matching invoices to purchase orders and receiving documents
Supporting the receiving process by verifying deliveries and helping resolve discrepancies
Maintaining vendor records and assisting with new vendor setup
Supporting month-end close activities
Keeping financial records and digital filing systems organized
Assisting with audit support and documentation requests
Entering and maintaining data in the accounting system
Performing finance-related administrative and clerical duties
Supporting grain receiving and settlement processes as needed

What we offer

Competitive compensation
Benefits
Free online training
Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

New

Project Assistant

We are looking for a dependable Project Assistant to support graduation event op...

Location

United States , Aptos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills with a detail-oriented and approachable demeanor
Ability to stay organized, manage timing effectively, and work efficiently in a live event setting
Comfortable standing, walking, and assisting with active event operations for the duration of the assignment
Basic proficiency with Microsoft Office and general administrative support tasks
Ability to handle simple tracking activities, including checking names and managing printed lists or materials
Willingness to wear business attire, including black slacks, a neutral button-up or conservative blouse, and closed-toe dress shoes
Reliable communication skills and the ability to follow instructions from onsite leadership
No prior years of experience required
entry-level candidates with strong workplace conduct are welcome

Job Responsibility

Support photographers during graduation events by directing graduates through photo lines and helping maintain an orderly flow near the stage
Guide students to the correct locations, provide clear instructions, and confirm names against event lists as participants are called forward
Assist with handing out and collecting name cards and other event materials used during ceremony photo operations
Help present business cards or related handouts to graduates and guests as needed during the event
Provide light appearance support, such as helping graduates adjust tassels or similar details before photographs are taken
Participate in event setup and breakdown by organizing supplies and assisting with equipment handling before and after the ceremony
Coordinate across multiple event times at the same site when scheduled, ensuring consistent support throughout the day or across consecutive days
Follow onsite direction from the designated event lead and maintain accurate, organized event support throughout the assignment

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Locum Urology Physician

Aya Locums has an immediate opening for a 13 week locum Urology Physician job in...

Location

United States , Lebanon

Salary:

Not provided

Aya Locums

Expiration Date

Until further notice

Requirements

Doctor of Medicine (MD) degree or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school
Residency training program in urology accredited by the Accreditation Council for Graduate Medical Education (ACGME) or the American Osteopathic Association (AOA)
Fellowship training in a urology specialty may be required
Board certification in urology by the American Board of Urology (ABU) or the American Osteopathic Board of Surgery (AOBS)
Active and unrestricted medical license in Pennsylvania
At least one year of experience providing care in a clinical setting

Job Responsibility

Diagnose, treat and manage urological disorders such as urinary tract infections, kidney stones and prostate issues
Perform various surgical interventions including cystoscopies, nephrectomies and prostatectomies
Collaborate with a multidisciplinary team to develop and implement patient care plans
Provide consultation services to other members of the medical team regarding critically ill patients
Provide patient education about conditions, treatment options and post-care management strategies
Maintain accurate and thorough medical records

What we offer

Access to top hospitals and healthcare systems
Highly competitive, transparent locum tenens pay
Dedicated application and assignment support
In-house credentialing and licensing teams
Travel and lodging coverage
Easy timekeeping and streamlined management of documents
Malpractice coverage and risk management support

Fulltime

New

Customer Service Representative

We are looking for a dependable Customer Service Representative (onsite for a pa...

Location

United States , San Carlos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 6 months of experience in customer service or a related support role
Strong verbal communication and interpersonal skills
Reliable attendance

Job Responsibility

Welcome and assist visitors or customers in a courteous and attentive manner throughout the assignment
Respond to customer questions promptly and provide accurate information to support a smooth experience

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Own App CX Localization Manager

mytheresa

Location:
China , Shanghai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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