CrawlJobs Logo

Overwatch Implementation Lead

torus.co Logo

Torus

Location Icon

Location:
United States , South Salt Lake

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60000.00 - 70000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Overwatch Implementation Lead ensures new software, platform connections, and operational changes land smoothly across our teams. This role bridges Engineering, Software, Data, Customer Lifecycle, and Field Operations—bringing clarity, structure, and alignment so Overwatch can scale without friction. This is not a deeply technical role. It’s about making complex work simple, coordinating across functions, and ensuring every change strengthens the customer experience.

Job Responsibility:

  • Lead the implementation of new Overwatch tools, workflows, and integrations
  • Translate needs into simple, actionable requirements and rollout plans
  • Coordinate timelines, decisions, risks, and communication across teams
  • Prepare the organization for changes through documentation, SOP updates, and training
  • Map workflows across TAMS, Lasso, Netsuite FSM, and internal tools to ensure clean handoffs
  • Validate new features with Overwatch Engineering before rollout
  • Provide early visibility into impacts, trade-offs, and operational readiness
  • Ensure changes reduce friction and improve customer clarity, speed, and reliability

Requirements:

  • 3–7+ years in implementation, program management, operations, or product operations
  • Proven experience coordinating cross-functional projects or system rollouts
  • Strong written and verbal communication (direct, concise, answer-first)
  • Ability to break down complexity into clear steps, decisions, and ownership
  • Experience working in fast-moving, high-growth environments
  • Demonstrated ability to manage timelines, risks, and workflows across multiple teams
  • Proficiency in reading, writing, and speaking English required

Nice to have:

  • Background in a hardware + software or service-heavy environment
  • Familiarity with operational tooling or workflow systems
  • Exposure to energy, renewables, industrial operations, or 24/7 support models
  • Experience documenting processes, SOPs, or operational handoffs
  • Prior involvement in change management, training, or process rollout

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Torus - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Overwatch Implementation Lead

Electrical Engineer

Torus has an opening for a highly skilled and motivated Electrical Engineer with...
Location
Location
United States , South Salt Lake; Salt Lake City
Salary
Salary:
90000.00 - 125000.00 USD / Year
torus.co Logo
Torus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Electrical Engineering or related field
  • 3+ years of experience in power systems, industrial electrical, or related technical fields
  • Strong foundation in power fundamentals: AC/DC systems, three-phase power, electrical distribution
  • Experience with power electronics (inverters, converters, motor drives) or battery systems
  • Hands-on electrical troubleshooting and diagnostic skills
  • Working knowledge of how utility grids operate and interconnection basics
  • Experience with monitoring/control systems and data analysis tools
  • Strong problem-solving, communication, and customer service skills
  • Willingness to travel to customer sites and work flexible hours for emergencies
  • Proficiency in reading, writing, and speaking English required
Job Responsibility
Job Responsibility
  • Actively troubleshoot and resolve complex electrical and performance by engaging hands-on with equipment as well as remotely, ensuring a deep understanding of system operations and real-world challenges
  • Ensure all work activities comply with safety protocols and industry standards, identify and mitigate electrical hazards, and promote a culture of safety across field operations and maintenance activities
  • Conduct root cause analysis of equipment failures and system disruptions, lead post-mortem reviews to identify lessons learned, and implement preventive measures and actionable solutions to enhance system reliability and prevent recurrence
  • Use monitoring systems and data analysis to identify performance issues and prevent equipment failures
  • Collaborate across departments—including design, construction, operations, and utility partners—to ensure optimal system performance and seamless upgrades
  • Monitor and optimize power quality, voltage regulation, and frequency response to meet utility grid codes and performance requirements
  • Support the training and upskilling of the Overwatch team on new tools, technologies, and industry advancements
  • Participate in rotating on-call schedules to provide technical support and emergency response for system issues outside of business hours
  • Develop and update technical documentation, including electrical schematics, operational procedures, and incident reports
  • Provide regular reports and performance updates to senior leadership, highlighting key trends, risks, and improvement opportunities
What we offer
What we offer
  • Employee Rewards Package including Equity
  • 401(k) Retirement Savings Plan
  • Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans
  • Dental insurance
  • Vision insurance
  • Human-centered Paid Time Off including Unlimited Discretionary PTO or 10 days of accrued PTO
  • 10-days paid company holidays
  • Waiting period-free 100% paid parental leave
  • Torus paid Life and AD&D Insurance with option to purchase additional coverage
  • Voluntary Short- and Long-Term Disability Insurance
  • Fulltime
Read More
Arrow Right
New

Azure Engineer

Piper Companies is seeking an Azure Engineer for a world leading technology orga...
Location
Location
United States , Raleigh
Salary
Salary:
125000.00 - 150000.00 USD / Year
pipercompanies.com Logo
Piper Companies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Cloud Engineer, Azure Engineer, or Systems Engineer
  • Strong hands-on experience with Microsoft Azure services and architecture
  • Proven experience supporting VDI solutions, including Azure Virtual Desktop, in IL5 or other regulated environments
  • Strong expertise in Active Directory, Azure AD, group policy, and identity management
  • Experience working in secure or government environments with compliance frameworks
  • Familiarity with automation, scripting, and infrastructure-as-code tools is a plus
  • Strong troubleshooting, communication, and documentation skills
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Azure infrastructure in support of IL5-compliant environments
  • Engineer, manage, and support Azure Virtual Desktop (AVD) and VDI solutions in regulated environments
  • Implement and maintain Active Directory, Azure AD, and hybrid identity integrations
  • Ensure compliance with DoD IL5 security, governance, and accreditation requirements
  • Monitor, troubleshoot, and optimize Azure resources for performance, availability, and cost efficiency
  • Collaborate with security, networking, and systems teams to support secure cloud operations
  • Develop and maintain documentation, standard operating procedures, and architectural diagrams
What we offer
What we offer
  • medical
  • dental
  • vision
  • 401(k)
  • PTO
  • Sick Leave as required by law
  • Fulltime
Read More
Arrow Right
New

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Century
Salary
Salary:
15.00 - 18.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 01, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Shot Blast Technician

Location
Location
United Kingdom , Winsford
Salary
Salary:
21.18 GBP / Hour
tigertrailers.co.uk Logo
Tiger Trailers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands on paint-spraying experience ideally in commercial vehicle bodywork or trailer manufacturing
  • High quality automotive painting experience of specified materials such as stainless steel, mild steel and aluminium
  • Ability to ensure production target output and quality is maintained
Job Responsibility
Job Responsibility
  • Adherence to health and safety rules and regulations
  • Maintaining production area housekeeping
  • Minimise waste by using/disposing of raw materials and consumable items efficiently
  • Maintaining a safe working environment at all times
What we offer
What we offer
  • £21.18 per hour
  • 39hrs week for nights
  • 25 days holiday plus bank holidays
  • Holiday purchase scheme every January
  • Enhanced parental leave
  • Employee Assistance Programme
  • Subsidised on-site canteen
  • On-site parking with electric/plug in charging points charged at 0.197p/kwh
  • Free birthday breakfast, free fruit and free cake Fridays
  • Death in service benefit
  • Fulltime
Read More
Arrow Right
New

Network Engineer II

Piper Companies is seeking a Network Engineer II to support a leading healthcare...
Location
Location
United States , Columbia
Salary
Salary:
125000.00 - 135000.00 USD / Year
pipercompanies.com Logo
Piper Companies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience supporting large‑enterprise LAN/WAN and data center environments
  • Strong hands‑on experience with Cisco routing and switching platforms (Catalyst, Nexus, ISR/ASR)
  • Advanced knowledge of BGP, OSPF, and EIGRP, enterprise WAN/Internet circuits, and inter‑data‑center connectivity
  • Experience with enterprise network security technologies (NGFWs, VPNs, SD‑WAN, NAC)
  • Proficiency with SolarWinds, Wireshark, or similar monitoring and packet‑analysis tools
Job Responsibility
Job Responsibility
  • Design, plan, implement, and support large‑enterprise LAN, WAN, and data center network solutions
  • Act as a technical consultant across multiple project teams, supporting architecture decisions and delivery timelines
  • Provide Tier‑3 support for complex network issues using advanced troubleshooting and performance analysis tools
  • Create and maintain technical documentation, architecture diagrams, and implementation plans
  • support evaluation of new technologies and vendors
What we offer
What we offer
  • Cigna Medical
  • Cigna Dental
  • Vision
  • 401k w/ ADP
  • PTO
  • paid holidays
  • Sick Leave as required by law
  • Fulltime
Read More
Arrow Right
New

General Manager

General Manager - Mid Sussex - £45,000 - £50,000 pa + Benefits. Glendale has a t...
Location
Location
United Kingdom , Mid Sussex District
Salary
Salary:
45000.00 - 50000.00 GBP / Year
glendale-services.co.uk Logo
Glendale Grounds Management
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Effective leader
  • Proactive
  • Results-driven
  • Excellent communication and interpersonal skills
  • Ambitious with a high level of commitment
Job Responsibility
Job Responsibility
  • Overall responsibility for the delivery of high-quality and efficient grounds maintenance services
  • Responsibility for all operational and financial aspects relating to the contract including health and safety training development and succession planning
  • Responsible for meeting budgetary targets and objectives
  • Responsibility for ensuring full compliance and effective use of all company systems and processes
  • Analyse performance using field management and other systems
  • Manage all assets to maximise productivity and minimise downtime
  • Maintain compliance with the company’s ISO quality and environmental standards
What we offer
What we offer
  • Incremental annual leave
  • Free gym membership for you and a nominated person
  • Employee health cash plan
  • Employee discount portal
  • Pension Scheme
  • Company sick pay
  • Career progression
  • Training and development
  • Fulltime
Read More
Arrow Right
New

Product Manager

Solent Group work with a diverse portfolio of Retailers and supply bespoke produ...
Location
Location
United Kingdom , Christchurch
Salary
Salary:
Not provided
solentgroup.co.uk Logo
Solent Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Able to work with large amounts of detail
  • Confidently understand and run a critical path
  • Strong understanding of the retail landscape
  • Manufacturing knowledge
  • Project management across multiple SKU's and categories
  • Examples of cross-functional working across multiple teams
  • Market and trend understanding in order to overlay onto product plans
  • Strong supplier relationships with a commercial mindset
  • Examples of problem solving and solutions to previous projects
  • Trade Show and supplier visit experience
Job Responsibility
Job Responsibility
  • Manage the production of the required deliverables, planning and project monitoring
  • Track work to be completed, set deadlines and delegate tasks to your project team, identifying any potential risks
  • Build strong relationships with our manufacturing partners
  • Engage/collaborate with key stakeholders to ensure project viability
  • Manage the product development from Concept stage to finished goods
  • Lead clear briefs and communicate efficiently to our buying teams
  • Contribute to Category plans for the financial year with quarterly reviews
  • Manage our project management tool Asana ensure content is accurate and updated weekly
  • Speak and present with confidence on project status updates
  • Understand the technical make up of a product
What we offer
What we offer
  • Competitive salary with annual salary reviews
  • 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
  • Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
  • Flexible hours and work from home available to all staff with an office presence ideally once a week
  • Great learning and development and progression opportunities
  • Yearly bonus structure (based on company targets)
  • Enhanced Maternity and Paternity Leave
  • Generous Company Sick Pay
  • Pension Scheme Contribution
  • Solent social events run by our inhouse Social Team
Read More
Arrow Right
New

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Matthews
Salary
Salary:
15.00 - 19.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 01, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right