This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Four Seasons Hotel Minneapolis seeks an Overnight Security Officer to join our talented team. The Security Officer is a part of a team responsible for the security and safety measures throughout the Hotel. They will maintain strategic oversight of every aspect of the Hotel's physical security and safety for Guests, Residents, Employees, Assets and Reputation including staffing, budgets, protocols and procedures as well as crisis management. Security Officers will need to be extremely sensitive towards all occupants and workers, anticipating their needs so we can meet our standards. Security Officers will also be sensitive to everybody’s needs and at times will act as a facilitator, mediator, and informant to maintain a respectful and friendly relationship between and with all occupants of the Hotel.
Job Responsibility:
Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Assist in the Fire Command center when needed
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run up stairs carrying a fire extinguisher
Implement all policies and procedures regarding security and safety
Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
Assist with Worker’s Compensation, complete reports, and maintain a health and safety
Write comprehensive incident reports and conduct thorough investigations
Maintain report records, assist and follow-up on investigations, and approve reports and logs
Initiates and assists General liability reports
Promotes loss prevention through training and awareness throughout the building to reduce claims
Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training
Participate and take an active role in the development and implementation of the hotel’s fire plan
In addition to testing the hotel’s Fire and Emergency Response preparedness
Interact and conduct V.I.P. escorts in a professional and courteous manner
Assist the Overnight team with Valet duties as needed, including retrieving guest vehicles
Requirements:
At least 1+ years of security experience, preferably within Hotels
High School education or equivalent experience
Ability to apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Ability to work in a safe, prudent and organized manner
Must be flexible with schedule - Able to work weekdays, weekends and holidays
ability to work overnight shifts required
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Must possess a valid driver’s license and clean driving record
What we offer:
Comprehensive health and vision insurance
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide