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As the Security/Greeter, you'll be the first point of contact for members, hotel guests entering our esteemed property. Your role is crucial in setting the tone for their experience and ensuring a warm welcome.
Job Responsibility:
Welcome members and guests warmly and professionally, creating a positive first impression
Collaborate with club and hotel departments to ensure seamless guest experiences, providing support as needed to enhance overall service delivery
Monitor and control access to the club premises, ensuring only authorized individuals enter
Provide information and directions to visitors as needed
Maintain vigilance and alertness to any security concerns or suspicious activities, promptly reporting them to appropriate authorities
Maintain high standards of hospitality and service excellence consistently
Requirements:
High school diploma or equivalent
Prior hospitality/purchasing experience preferred
At least one year customer service experience preferred
2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
2 years of college in a safety, security or hospitality related discipline
Able to work a flexible schedule to include nights, weekends and holidays
First Aid/CPR certification, prefer instructor rating
High quality written and oral communication skills