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This role supports a 25-bed, 24/7 low-threshold residential program serving Veterans experiencing homelessness. The Overnight Counselor provides trauma-informed, harm-reduction-based support to residents who may not yet be committed to abstinence or recovery. This is an awake overnight position requiring crisis response, participant support, and coordination with day staff and partner agencies.
Job Responsibility:
Provide awake overnight coverage within a low-threshold residential recovery setting
Respond to crises and emergencies, including participant safety and behavioral incidents
Offer brief counseling, emotional support, and substance use-related interventions as needed
Support participants with overnight needs and emerging concerns
Communicate shift updates and concerns clearly to daytime staff
Maintain accurate documentation and participant records in accordance with program standards
Collaborate with internal teams and external partners to ensure continuity of care
Requirements:
Minimum of a high school diploma or equivalent
bachelor’s degree preferred
3+ years of experience working with substance use, mental health, or case management in a diverse population
Demonstrated experience using trauma-informed, harm reduction, motivational interviewing, and person-centered approaches
Strong crisis intervention, de-escalation, communication, and boundary-setting skills