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Overnight Residential Services Attendant

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Four Seasons

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Location:
United States of America , Nashville

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Part Time Overnight Residential Services Attendant is responsible for creating a seamless sense of arrival and departure for residents and their guests during overnight hours. This role serves as the primary overnight point of contact, delivering personalized service while ensuring the safety, security, and smooth operation of the Residences.

Job Responsibility:

  • Provide exceptional overnight hospitality to residents and their guests, handling requests and resolving concerns with professionalism and discretion
  • Greet residents and guests warmly, using names whenever possible, and escort guests to residences as required
  • Receive, log, store, and distribute mail, packages, and deliveries accurately and efficiently
  • Respond promptly to resident inquiries regarding residential and hotel services, hours of operation, and key personnel
  • Ensure the safety and security of the Residences by monitoring access points, conducting regular walkthroughs, and responding appropriately to emergencies, alarms, 911 calls, and weather alerts
  • Maintain up-to-date knowledge of local dining, attractions, cultural events, and activities, providing thoughtful recommendations as needed
  • Coordinate personalized recognition of residents’ special occasions when applicable
  • Utilize designated software systems to document requests, manage deliveries, and ensure accurate billing
  • Work collaboratively and professionally with colleagues and supervisors to support overnight operations
  • Adhere to Four Seasons Category One and Category Two Work Rules, standards, and codes of conduct at all times

Requirements:

  • Prior experience in luxury hospitality, residential services, concierge, or guest-facing roles preferred
  • Strong interpersonal and communication skills with a high level of professionalism
  • Ability to work independently and remain calm and attentive during overnight hours
  • Basic computer proficiency and comfort using multiple systems
  • Flexibility to work overnight shifts, including weekends and holidays
What we offer:
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Additional property-specific benefits

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Parttime
Work Type:
On-site work
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