Overnight Quality Control Clerk Job at Aramark (Long Island City)

Job Description

The QC/WIMS Clerk is responsible for processing accurate and timely transactions and conducting Quality Assurance of inbound/outbound product orders, including Train Provisioning Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and client partners.

Job Responsibility

Enter data and process transactions in Warehouse Inventory Management System (WIMS) database
Conduct Quality Assurance (QA) verification audits for both inbound and outbound orders, in the commissary (including cooler/freezer), at the Amtrak railyard/train platform, and on board Amtrak trains, effectively communicate and help resolve all discrepancies identified
Ensure that the QA Process VPS Tools and Business Process SOPs are in compliance
communicate any deviations immediately to management
Assist with problem solving, determining root causes to transactional issues and developing appropriate sustainable solutions
May be asked to assist with Centralized Purchasing process as well as executing Warehouse to Warehouse Transfers
Maintain files at the location, answer internal and external calls, use electronic equipment such as scanners, tablets, computers, printers, copiers, etc
Participate in End of Month (EOM) inventory process and periodic cycle counts as required
Utilize various reports (such as Negative Usage) to identify trends and areas for transactional process improvement
Prepare communication materials for management and for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc

Requirements

Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by phone and through email
Must be able to work in a fast-paced environment while interacting with staff at all levels, and remaining positive, proactive and resourceful
Demonstrates initiative and the ability to work efficiently and independently
Basic computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud based systems
Able to read and understand various reports and take appropriate action
Must possess a high level of accuracy, attention to detail and is well organized
An understanding of inventory flow and accountability
Work well and collaboratively as part of a team, with a high level of professionalism and confidentiality

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

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Overnight Quality Control Clerk

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