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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Summer Seasonal, Overnight In Room Dining Server. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Job Responsibility:
Deliver food orders to guest rooms, ensuring special needs or requests are met
verify completed kitchen orders with the order taker or the guest's original order, and transport items promptly for optimal food quality
Greet guests, provide engaging descriptions of selected menu items including their origin, taste, and preparation methods
communicate options for tray and dishware removal, and respond to requests within established time standards
Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations
Anticipate guest needs, assess satisfaction, offer suggestions, and promptly address concerns and requests
Close guest checks accurately, securing room numbers and signatures
handle voided checks or complimentary meals appropriately
Adhere to Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct outlined in the Employee Handbook
Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors
Requirements:
Preferred background in Hospitality Education
Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting
Proficient command of the English language
Attention to detail and strong problem-solving skills, coupled with a dedication to customer service
Possession of the Serving it Right Certificate
Eligibility to work in Canada
Nice to have:
Demonstrated knowledge and passion for all aspects of food and beverage
What we offer:
Access to affordable shared staff accommodation
Employee theme recognition days and events
Complimentary meal per shift in our employee dining room
Paid time off
vacation days and additional floating holidays per year