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Overnight In-Room Dining Server/Coordinator

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Four Seasons

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Location:
United States of America , Minneapolis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

21.12 USD / Hour
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Job Description:

Take guest in-room dining orders and execute the delivery of orders according to Four Seasons Standards.

Job Responsibility:

  • Take guest in-room dining orders and execute the delivery of orders according to Four Seasons Standards
  • Deliver food orders including any special needs or requests to the guest in-room
  • Check completed kitchen orders with the order taker or guest’s original order
  • Transport items to the guestroom in a timely manner to ensure proper food quality
  • Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
  • Communicate options for removal of trays and dishware
  • Respond to request for tray removal according to established time standards
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Properly and accurately close guest checks securing room number and signature
  • Properly settle voided checks or complimentary meals
  • Set up the lobby coffee service and ensure specialty coffee machine is in working order
  • Input all breakfast pre orders into Micros and complete the dry setup of them
  • Ensure the AM team is set up for success by completing AM shift mise en place
  • Complete any final prep work
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors

Requirements:

  • At least one year of food service experience
  • Excellent English verbal and written skills
  • The ability to communicate in a warm and friendly manner over the telephone
  • Detail oriented
  • The ability to keep an organized work area and prioritize guest requests
  • The ability to work a flexible schedule including overnights, weekends and holidays
  • ServSafe certified
What we offer:
  • Comprehensive health and vision insurance (Available to Full-Time employees only)
  • Discovery nights at Four Seasons Properties around the globe
  • Holiday and vacation pay (Available to Full-Time employees only)
  • Daily meals inspired by award-winning chefs
  • Uniforms and uniform care
  • Sick pay
  • Disability coverage and life insurance (Available to Full-Time employees only)
  • Parking discounts
  • Staff lounge and cafeteria space with city view
  • Up to eight weeks of parental leave pay (Available to Full-Time employees only)
  • Fur baby insurance
  • 401(k) retirement plan
  • Discounted accommodations at Four Seasons properties worldwide
  • Dental coverage available at a discounted rate (Available to Full-Time employees only)

Additional Information:

Job Posted:
April 10, 2026

Employment Type:
Parttime
Work Type:
On-site work
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