Overnight Guest Services Attendant Job at Four Seasons (Houston)

Overnight Guest Services Attendant

Location

United States of America , East Palo Alto

Salary:

25.87 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in luxury hotel/restaurant preferred
Must be flexible with schedule – Able to work weekdays, weekends, holidays
Requires reading, writing and oral proficiency in the English language
Clean driving record and valid Driver’s License required
Ability to lift/carry the luggage and pull luggage carts - 100% of shift is mobile
Ability to multi-task in high volume and demanding environment
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Greets all guests and delivers luggage to room upon check-in during overnight hours, picks up luggage from room upon departure, moving the luggage to storage or the front drive. Maintains proper records of deliveries and pickups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist guests in all inquiries in connection with hotel services, directions, hours of operations, key hotel personnel, in-house events, directions, etc
Assist the Concierge and Front Desk with deliveries, tasks and special requests
Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Pick up vehicles when requested in a timely manner. Yields to pedestrians
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket in Bell closet
Performs errands for guests and the hotel that may require local travel off of the hotel property
Assists with preparation and delivery of In Room Dining delivery and housekeeping items during Overnight shift
Other duties and projects as assigned
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Parttime

Guest Services Attendant (Bellperson/Valet Attendant)

Location

United States of America , East Palo Alto

Salary:

24.81 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in luxury hotel/restaurant preferred
Must be flexible with schedule – Able to work weekdays, weekends, holidays, evenings and overnights
Requires reading, writing and oral proficiency in the English language
Clean driving record and valid Driver’s License required
Ability to lift/carry the luggage and pull luggage carts - 100% of shift is mobile
Ability to multi-task in high volume and demanding environment
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Greets all guests and delivers luggage to room upon check-in, picks up luggage from room upon departure, moving the luggage to storage or the front drive. Maintains proper records of deliveries and pick ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complains, assist guests in all inquiries in connection with hotel services, directions, hours of operations, key hotel personnel, in-house events, directions, etc
Assist the Concierge and Front Desk with deliveries, tasks and special requests
Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Pick up vehicles when requested in a timely manner. Yields to pedestrians
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket in Bell closet
Performs errands for guests and the hotel that may require local travel off of the hotel property
Assists with preparation and delivery of In Room Dining delivery and housekeeping items during Overnight shift
Other duties and projects as assigned
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Fulltime

Overnight Guest Services Agent

Four Seasons Hotel London at Tower Bridge is looking for an Overnight Guest Serv...

Location

United Kingdom , London

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Current, clean driving license in the UK/EU
Excellent personal presentation and interpersonal skills
Warm welcoming smile, a positive attitude and be knowledgeable about the local area
This individual must be able to lift heavy objects and be comfortable withstanding all weather conditions
Excellent communication as well as guest contact and organization skills
All Overnight Guest Services Agent applicants must hold the Right to Work in the UK

Job Responsibility

Ensure our guests are well looked after from the start
Ensure that all guest’s arrivals and departures are swift and complete
Ensure seamless service on the Overnight Shift

Fulltime

Overnight Residential Services Attendant

About the role Four Seasons Hotel and Private Residences Nashville is seeking an...

Location

United States , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Residential Services or Guest Services, preferably in a luxury environment
Strong communication skills with a solid command of the English language
Flexibility to work overnight (third shift), including weekends and holidays
Strong attention to detail and organizational skills
Ability to use various software systems and technology

Job Responsibility

Process incoming and outgoing packages, mail, faxes, and deliveries accurately and in a timely manner
store and retrieve resident items such as groceries, luggage, dry cleaning, and flowers
Assist residents with luggage, transportation needs, deliveries, wine shipments, groceries, and other personal requests following their instructions
Provide information regarding residential and hotel events, services, and amenities
Support homeowners with transporting items to and from private storage areas
Provide lobby support, including answering calls at the Residences Concierge desk and delivering messages, newspapers, and packages to residences
Collaborate with Residential team members and assist across roles during high-volume periods or staff absences
Deliver all owner interactions with professionalism and personalized service while anticipating needs and resolving concerns proactively
Communicate resident requests clearly to the Residence Concierge to ensure efficient completion
Maintain cleanliness and organization of the Residential Lobby and common areas

What we offer

Excellent training and development opportunities
Employee discounts for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Inclusive employee culture and engagement events year-round

Parttime

Guest Services Attendant/Bell Attendant

The Bell Attendant/Guest Services Attendant is a combination role of Bell, Door ...

Location

United States of America , Calistoga

Salary:

23.77 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a luxury resort/restaurant preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Clean driving record and Valid Driver’s License required
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Ability to remain calm during challenging situations
Strong communication and interpersonal skills
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization

Job Responsibility

Greets all guests and delivers luggage to room upon check-in, provides overview of resort, room orientation based off first time or return guest, picks up luggage from room upon departure, moving the luggage to storage of the front drive. Maintains proper records of all actions
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc
Assist the Concierge and Front Desk with deliveries, tasks and special requests
Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Picks up vehicles when requested in a timely manner
Drives golf cart to both pickup and drop off guests throughout the resort. Following speed limits and using caution to yield to pedestrians
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with locations of vehicle when parked. Deposits key and ticket in bell closet
Performs errands for guests and the hotel that may require local travel off of the property
Performs shoeshine service
picking up shoes from guest villas, cleaning and polishing them and returning them to the guest

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Residential Services Attendant

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Ability to work in a fast-paced environment while maintaining strong attention to detail
Passion for hospitality and delivering exceptional guest service
Valid driver's license with a clean driving record
Fluency in reading, writing, and spoken English

Job Responsibility

Provide a welcoming, professional, and discreet level of service to all residents and guests
Safely transport members and residents to and from designated locations while following all traffic laws and Four Seasons safety procedures
Communicate with residents regarding pickup times, destinations, preferences, and special service requests
Assist guests with luggage during arrival and departure, including delivering luggage to rooms, offering in-room orientation when needed, and retrieving luggage for departures
Make deliveries and pickups from residential units, including parcels, packages, amenities, and other guest needs
Maintain cleanliness, organization, and presentation of assigned vehicles, bell equipment, and storage areas
report any maintenance needs promptly
Greet all residents and guests passing through the lobby, offering assistance and anticipating needs
Handle all guest interactions with the highest level of hospitality, professionalism, and confidentiality
Perform errands for guests and the Residences that may require local travel off property

What we offer

Medical, Dental, Vision, and 401K with employer matching — all starting at 30 days
Time off plans starting on the day of hire
Opportunity to be part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental-health–focused company initiatives
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Guest Services Agent

We are looking for a highly motivated individuals to join our Guest Services tea...

Location

United States , Vero Beach

Salary:

15.00 - 16.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting

Job Responsibility

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests
Welcome each guest to our hotel
Open their door as you welcome them to the resort/hotel if arriving by motor vehicle
Escorting and orienting the guest to the front desk for check-in
Park and retrieve guests vehicles as requested
Escort the guests and their luggage to their room
Explain our amenities and fun facts they should know about our hotel
Work together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Parttime

Cleaning Services Attendant

Working as part of a team, this position supports the cleanliness, sanitation, a...

Location

United States , Minneapolis

Salary:

20.95 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or GED
Experience in large public assembly facility, commercial, or institutional cleaning preferred
Experience operating custodial equipment and working with cleaning chemicals preferred
Must be 18 years of age or older
Ability to communicate effectively with supervisors, coworkers, and other departments
Ability to maintain professional interactions with staff, vendors, and guests
Ability to work indoors in varying weather conditions
Maintain professional appearance and grooming standards
Demonstrate reliability and attendance consistent with operational needs
Physical demands: Stand and walk for extended periods

Job Responsibility

Operate cleaning equipment (floor scrubbers, vacuums, extractors, pressure washers)
Perform routine and event-related cleaning in concourses, seating areas, restrooms, offices, locker rooms, premium areas, and back-of-house spaces
Clean, sanitize, monitor, and restock restrooms and high-touch areas
Sweep, mop, scrub, shampoo, and extract flooring surfaces
Clean and maintain hard and soft surfaces
Remove trash, recycling, and compost materials and properly sort waste streams
Respond to spills, biohazards, and sanitation needs during and after events
Support event readiness and post-event turnover, including overnight cleaning operations
Clean and polish fixtures and building features
Periodically assist in leading part-time staff during events or special projects

Fulltime

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Overnight Guest Services Attendant

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