Overnight Guest Services Attendant Job at Four Seasons (East Palo Alto)

Overnight Bell Attendant

We are looking for a highly motivated individuals to join our Guest Services tea...

Location

United States

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

At least one year in a customer service role with high guest interaction
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift

Job Responsibility

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm"

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Prestige Beauty Advisor

Experience a place of energy, passion, and excitement. A place where the joy of ...

Location

United States , Portland

Salary:

Not provided

Ulta Beauty

Expiration Date

Until further notice

Requirements

High school diploma is preferred
Cosmetology, esthetician or demonstrator's license where required by state law
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Demonstrates a passion and significant competency for prestige product, guest service, and selling
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Strong communication skills
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences, including overnight stays

Job Responsibility

Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store
Courteously handle sales, refunds, and exchanges
Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on prestige and iconic brand sales goals
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Collaborate with managers and associates throughout the store to help grow the business
Regularly participate in ongoing training, including prestige and iconic brand product training as directed and brand and category education, to enable continuous professional development and drive prestige sales performance

Parttime

Prestige Beauty Advisor

Experience a place of energy, passion, and excitement. A place where the joy of ...

Location

United States , West Hartford

Salary:

16.94 - 22.50 USD / Hour

Ulta Beauty

Expiration Date

Until further notice

Requirements

High school diploma is preferred
Cosmetology, esthetician or demonstrator’s license where required by state law
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Demonstrates a passion and significant competency for prestige product, guest service, and selling
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Strong communication skills
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences, including overnight stays
Frequent mobility throughout the store during shift

Job Responsibility

Maximize sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store
Courteously handle sales, refunds, and exchanges
Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on prestige and iconic brand sales goals
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Collaborate with managers and associates throughout the store to help grow the business

What we offer

Part-time positions are eligible for dental, vision, life, and disability benefits

Parttime

Prestige Beauty Advisor

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the pre...

Location

United States , Keizer

Salary:

Not provided

Ulta Beauty

Expiration Date

Until further notice

Requirements

High school diploma is preferred
Cosmetology, esthetician or demonstrator’s license where required by state law
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Demonstrates a passion and significant competency for prestige product, guest service, and selling
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Strong communication skills
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences, including overnight stays
Frequent mobility throughout the store during shift

Job Responsibility

Maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store
Courteously handle sales, refunds, and exchanges
Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
Book appointments for, and support the execution of, services and in-store events
Take the initiative to stay informed regarding new and existing industry trends, products, and services
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Collaborate with managers and associates throughout the store to help grow the business

Parttime

Overnight Bell Attendant

Overnight Bell Attendant (Part Time) to assists guest with luggage during arriva...

Location

United States of America , Scottsdale

Salary:

20.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Previous guest services experience preferably in a luxury resort/hotel
The ability to work in warm temperatures outdoors
Team player with attitude of ready and willing to help where and when needed around the resort
Bending to pick up or place luggage or boxes on cart
Pulling luggage carts with weight of up to 200 pounds
Lifts boxes of up to 100 pounds and carries them for up to 15 feet
Is mobile during 100% of shift
Must have Friday/Saturday availability
Candidates must have valid work authorization for the U.S.

Job Responsibility

Greets guests and escorts them to their rooms
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive
Maintains proper records of deliveries and pick-ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Greets all guest passing through lobby and offers them assistance
Work harmoniously and professionally with co-workers and supervisors
Performs shoeshine service
picking up shoes from guest room, cleaning and polishing them and returning them to the guest
Performs errands for guests and the hotel that may require local travel off of the hotel property

What we offer

Compensation: $20.00 plus gratuities
A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Guest Services Attendant/Bell Attendant

The Bell Attendant/Guest Services Attendant is a combination role of Bell, Door ...

Location

United States of America , Calistoga

Salary:

23.77 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a luxury resort/restaurant preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Clean driving record and Valid Driver’s License required
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Ability to remain calm during challenging situations
Strong communication and interpersonal skills
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization

Job Responsibility

Greets all guests and delivers luggage to room upon check-in, provides overview of resort, room orientation based off first time or return guest, picks up luggage from room upon departure, moving the luggage to storage of the front drive. Maintains proper records of all actions
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc
Assist the Concierge and Front Desk with deliveries, tasks and special requests
Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Picks up vehicles when requested in a timely manner
Drives golf cart to both pickup and drop off guests throughout the resort. Following speed limits and using caution to yield to pedestrians
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with locations of vehicle when parked. Deposits key and ticket in bell closet
Performs errands for guests and the hotel that may require local travel off of the property
Performs shoeshine service
picking up shoes from guest villas, cleaning and polishing them and returning them to the guest

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Relief Overnight Door Attendant

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

United States , Philadelphia

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: High school diploma or G.E.D. equivalent
Related Work Experience: No related work experience
Supervisory Experience: No supervisory experience
License or Certification: None

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests/visitors

Fulltime

Overnight Bell / Valet Attendant

Location

United States of America , Vail

Salary:

23.49 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2+ years of experience in a similar role, in a luxury hotel setting preferred
Must be able to work overnight shifts
Possession of a current US driver's license and proof of clean driving record
Comfortable driving a variety of vehicles including manual transmissions required
Requires the ability to multi-task on several items at once
Must be able to stand/walk for up to eight hours per shift
The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbs required
Good communication skills are a necessity
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States
Ability to speak Spanish a plus

Job Responsibility

Greets all incoming visitors with a smile and friendly attitude
Assist guests with luggage during arrival and departure
Makes necessary deliveries to and pick up from guest rooms
Transports guest and hotel packages and parcels
Candidate must be able to drive both manual and automatic vehicles and lift/carry heavy items
This position is responsible for early morning newspaper delivery and shoeshine requests
The Overnight Bell Attendant will also assist with Room Service Orders and gas up/clean the company vehicles
Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation
Delivers luggage to room upon check-in and picks up luggage from room upon departure
Valet guest vehicles in the garage and retrieve when requested

What we offer

Wage is $23.49 per hour + gratuities
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals
Employee engagement at all levels

Fulltime

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Overnight Guest Services Attendant

Job Responsibility

Requirements

What we offer

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