This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston! We are seeking individuals who are passionate about hospitality to join our Front Office team as a Part Time Overnight Guest Service Agent!
Job Responsibility:
Check in guest in an efficient and friendly manner, using guest name whenever possible
Assure that guest is assigned type of room requested and the correct rate is charged
Arrange for luggage to be delivered to guest room and issues correct keys to the guest
Check out guest at end of stay and ascertain guest satisfaction
Collect keys, posts late charges and presents bill upon check out
Settle bill accurately through credit card or cash transaction
Maintain a balanced bank assigned by the hotel
Email the guest regarding any late charges processed to their account after their check-out (when proper email is available)
Make change, cashes checks, exchanges foreign currency
Reconcile all transactions at the close of each shift and to cash out
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Ability to work, weekend, nights and holidays
Requirements:
High School Degree preferred
2 Years in a front desk role or 2 years’ luxury customer service experience necessary
Requires reading, writing and oral proficiency in the English language
Must already be legally permitted to work in the United States
What we offer:
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program