CrawlJobs Logo

Overnight Guest Service Agent

fourseasons.com Logo

Four Seasons

Location Icon

Location:
United States of America , Boston

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

31.89 USD / Hour

Job Description:

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston! We are seeking individuals who are passionate about hospitality to join our Front Office team as a Part Time Overnight Guest Service Agent!

Job Responsibility:

  • Check in guest in an efficient and friendly manner, using guest name whenever possible
  • Assure that guest is assigned type of room requested and the correct rate is charged
  • Arrange for luggage to be delivered to guest room and issues correct keys to the guest
  • Check out guest at end of stay and ascertain guest satisfaction
  • Collect keys, posts late charges and presents bill upon check out
  • Settle bill accurately through credit card or cash transaction
  • Maintain a balanced bank assigned by the hotel
  • Email the guest regarding any late charges processed to their account after their check-out (when proper email is available)
  • Make change, cashes checks, exchanges foreign currency
  • Reconcile all transactions at the close of each shift and to cash out
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Ability to work, weekend, nights and holidays

Requirements:

  • High School Degree preferred
  • 2 Years in a front desk role or 2 years’ luxury customer service experience necessary
  • Requires reading, writing and oral proficiency in the English language
  • Must already be legally permitted to work in the United States
What we offer:
  • 401(k) Retirement Matching Plan
  • Ability to experience our hotels as a guest through the Employee Travel program
  • Highly competitive salaries and incentives
  • Paid Sick Time Off
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Overnight Guest Service Agent

Overnight Front Desk Agent

Overnight Front Desk Agent position at The Ritz-Carlton Rancho Mirage focused on...
Location
Location
United States , Rancho Mirage
Salary
Salary:
21.75 - 22.25 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out experiences
  • Guide guests through their entire stay
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Create safe workplace
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
What we offer
What we offer
  • Chance to be proud of the work you do
  • Opportunity to begin your purpose
  • Belong to an amazing global team
  • Become the best version of you
  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Fulltime
Read More
Arrow Right

Welcome Desk Agent

W Brisbane is hiring a Part Time Welcome Desk Agent to build memorable and uniqu...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Requirements
Requirements
  • Experience in a similar role within a hotel environment
  • Experience with Opera property management system
  • Armed with smart solutions and a can-do attitude
  • Energised in a fast-paced environment
  • Excellent grooming and presentation skills
  • Ability to work a 7-day rotating roster with a minimum availability of three days a week
  • Must be available to work AM, PM, and Overnight Shifts
Job Responsibility
Job Responsibility
  • Provide guests with the 'W' experience and surprise and delight them every moment
  • Build an experience that is memorable and unique
  • Deliver a wide range of services that guide guests through their entire stay
  • Take initiative in guest services
What we offer
What we offer
  • Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • Best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • Parttime
Read More
Arrow Right

Front Desk Agent-Overnight

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...
Location
Location
United States
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for an extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Job Responsibility
Job Responsibility
  • Giving guests a smooth check-in and check-out
  • Building memorable and unique experiences
  • Delivering a wide range of services that guide guests through their entire stay
  • Processing operational needs
  • Addressing guest requests
  • Completing reports
  • Sharing highlights of the local area
  • Creating a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...
Location
Location
United States
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to create a safe work place
  • Ability to follow company policies and procedures
  • Ability to maintain confidentiality
  • Ability to protect company assets
  • Ability to uphold quality standards
  • Professional uniform, personal appearance, and communications
Job Responsibility
Job Responsibility
  • Deliver a smooth check-in and check-out
  • Build a memorable and unique guest experience
  • Deliver a wide range of services that guide guests through their entire stay
  • Take initiative
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
What we offer
What we offer
  • $500 Hiring Bonus
  • Fulltime
Read More
Arrow Right
New

Guest services agent

The Guest Services Agent is performing the duties of Valet, Door and Bell Attend...
Location
Location
France , Megeve
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Requirements
Requirements
  • 1+ years of previous experience in a similar position required
  • Experience in a luxury hotel/resort preferred
  • Knowledge of French Alps or Megève and surrounding areas, highly desirable, however not required
  • Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts
  • Reading, writing and oral proficiency in the French language
  • Oral proficiency in the English language
  • Clean and Valid Driver’s License required
  • Ability to multi-task in a high volume and demanding environment
  • Ability to remain calm during challenging situations
  • Strong communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Respond to all guests’ & management enquiries following and adhering to the Four Seasons Standards of service
  • Create a sense of arrival for resident and non-resident guests by welcoming them to the hotel and safely parking their cars in the garage
  • Deliver luggage received from Door staff, valet parking, and requests from Front Office
  • Provide a fond farewell to departing guests at the hotel
  • Greet all guests and deliver luggage to room upon check-in, provide overview of the hotel, room orientation based off first time or return guest, pick up luggage from room upon departure, moving the luggage to storage of the front drive
  • Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
  • Review daily movements (arrivals, departure, guests in house itineraries, restaurant reservations etc) to ensure proper handling of Special Attention Guests, VIP Guests and Groups (if applicable)
  • Receive vehicles from guests and drive to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity
  • Pick up vehicles when requested in a timely manner
  • Assess any damage to vehicle and clearly notes any damage on claim ticket along with locations of vehicle when parked
  • Fulltime
Read More
Arrow Right
New

Overnight Front Desk Agent

POSITION SUMMARY: Check figures, postings, and documents for accuracy. Record, s...
Location
Location
United States
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None license or certification
Job Responsibility
Job Responsibility
  • Check figures, postings, and documents for accuracy
  • Record, store, access, and/or analyze computerized financial information
  • Control and secure cash and cash equivalents for property according to cash handling policy and procedures
  • Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
  • Audit statistical, financial, accounting, auditing, or payroll reports and tables
  • Audit and reconcile all revenue postings
  • Follow all company safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • maintain awareness of undesirable persons on property premises
  • Fulltime
Read More
Arrow Right

Front Desk Agent

From our dazzling location in the heart of Miami, we offers both our staff and o...
Location
Location
United States , Miami
Salary
Salary:
Not provided
all.accor.com Logo
Accor
Expiration Date
Until further notice
Requirements
Requirements
  • Bachelor’s Degree preferred
  • High School Diploma or equivalent required
  • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
  • Ability to work overnight
  • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred
  • Enter and locate work-related information using computers and/or point-of-sale systems
  • Ability to spend extended lengths of time viewing a computer screen
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
  • Maintain positive and productive working relationships with other employees and departments
Job Responsibility
Job Responsibility
  • Actively welcome, greet, and check guests in
  • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’
  • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up
  • Differentiate between guest types and handle them in the appropriate manner
  • Follow up on all arrivals using the prescribed procedure
  • Deal with all guest requests, accidents, and/or thefts promptly
  • Update and maintain the reception handover book
  • Ensure guest privacy and security
  • Ensure the correct procedure and policy standards are adhered to
  • Ensure all necessary supplies are available for the front desk
  • Fulltime
Read More
Arrow Right
New

Payroll Coordinator

Do you want to contribute to create positive environmental impact on the society...
Location
Location
Sweden , Boden
Salary
Salary:
Not provided
h2greensteel.com Logo
H2 Green Steel
Expiration Date
Until further notice
Requirements
Requirements
  • Experience in payroll administration in Sweden
  • Good knowledge of Swedish payroll regulations and collective agreements
  • Experience and knowledge of payroll systems
  • A structured, detail-oriented way of working
  • Strong communication skills and a service-minded approach
  • Ability to work independently in a fast-paced environment
  • Fluency in English
  • Swedish is meriting
Job Responsibility
Job Responsibility
  • Manage end-to-end payroll for both white-collar and blue-collar employees (Tjänstemän & Arbetare)
  • Ensure accurate handling of time reporting, absences, and payroll data
  • Coordinate with external payroll providers and authorities
  • Ensure compliance with Swedish payroll legislation, taxes, pensions, and social security
  • Interpret and apply collective bargaining agreements
  • Support managers and employees with payroll-related questions
  • Contribute to improving and documenting payroll processes
What we offer
What we offer
  • Fair, competitive compensation aligned with collective agreements
  • Up to 30 days of paid vacation
  • Occupational pension
  • Parental benefits
  • Insurance
  • Relocation and immigration support if needed
  • Subsidized gym memberships
  • Bike leases
  • Fulltime
Read More
Arrow Right