Overnight Guest Service Agent Job at Four Seasons (Boston)

Overnight Front Desk Agent

Overnight Front Desk Agent position at The Ritz-Carlton Rancho Mirage focused on...

Location

United States , Rancho Mirage

Salary:

21.75 - 22.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Deliver smooth check-in and check-out experiences
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets

What we offer

Chance to be proud of the work you do
Opportunity to begin your purpose
Belong to an amazing global team
Become the best version of you
Equal opportunity employment
Valued and celebrated unique backgrounds

Fulltime

Welcome Desk Agent

W Brisbane is hiring a Part Time Welcome Desk Agent to build memorable and uniqu...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience in a similar role within a hotel environment
Experience with Opera property management system
Armed with smart solutions and a can-do attitude
Energised in a fast-paced environment
Excellent grooming and presentation skills
Ability to work a 7-day rotating roster with a minimum availability of three days a week
Must be available to work AM, PM, and Overnight Shifts

Job Responsibility

Provide guests with the 'W' experience and surprise and delight them every moment
Build an experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Take initiative in guest services

What we offer

Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
Best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International

Parttime

Hotel Night Auditor

As a Night Auditor, you’ll play a vital role in delivering exceptional guest exp...

Location

United States , Houston

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be able to work overnight, 11 PM – 7:30 AM
Previous hotel experience in the position of night audit, front desk agent, guest services or similar service role, is required, preferably with a full-service hotel
Excellent communication skills: ability to effectively communicate with guests and restaurant staff alike, both verbally and written
Solid understanding of guest service behaviors and excellent interpersonal skills
able to effectively interact with guests and hotel staff with empathy, patience, tact and professionalism
Knowledgeable of accounting principles and ability to compute complex mathematical data
strong mathematical and calculator skills are a must
Solid experience using a computer and complex software systems, with ability to perform tasks in multiple systems, seemingly at the same time
Knowledgeable in Microsoft Office Suite programs, with experience using Word, Excel, and Outlook, as well as familiar with hotel reservation programs such as FS-PMS
Able to easily adapt to unexpected changes and prioritize tasks successfully

Job Responsibility

Be the warm and welcoming face of our hotel overnight
Greet guest immediately upon arrival, register guests, assign rooms and provide room keys
Be a source of knowledge for the guests for everything about the hotel, its amenities, and the local area
Prepare and complete end-of-day audits and reports
Reconcile and audit financial figures, daily transaction postings, audit documents and receipts from previous shifts for accuracy
Research and resolve discrepancies
Provide exceptional customer service by being engaging and taking sincere interest in the guest following Marriott brand guest service standards
Enter and manage guest and staff communications in computer systems, update guest profiles, resolve concerns professionally, and document follow-up to ensure guest satisfaction
Continuously maintain up-to-date knowledge on room availability, room types, available amenities, and rates, as well as available guest upgrade options
Control and secure cash and cash equivalents for property according to cash handling policy and procedures

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Guest Services Agent

We are looking for a highly motivated individuals to join our Guest Services tea...

Location

United States , Vero Beach

Salary:

15.00 - 16.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting

Job Responsibility

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests
Welcome each guest to our hotel
Open their door as you welcome them to the resort/hotel if arriving by motor vehicle
Escorting and orienting the guest to the front desk for check-in
Park and retrieve guests vehicles as requested
Escort the guests and their luggage to their room
Explain our amenities and fun facts they should know about our hotel
Work together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Parttime

Assistant Front Office Manager

The Assistant Front Office Manager is responsible for ensuring the operation of ...

Location

United States , Greenville

Salary:

50000.00 - 55000.00 USD / Year

Marriott Bonvoy

Expiration Date

March 24, 2026

Requirements

A 4-year college degree and at least 1 year of related experience required
Supervisory experience required
Labor experience and OPERA experiences preferred
Must be proficient in Windows, Company approved spreadsheets and word processing
Long hours sometimes required
Two overnight shifts with this position
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Job Responsibility

Assist daily in the guest reception
Responds daily all social media feedback, follow up with guest as well as internally
Communicates effectively and genuinely with guests, team members and other departments
Assists and often leads guest service training initiatives within the front office department
Maintains a friendly and caring demeanor at all times in a fast paced environment
Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress
Demonstrates team work by co-operating and assisting colleagues as needed
Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates
preparing for group check-ins and check-outs, and VIP arrivals
Maintains and updates all guest profiles

What we offer

Medical
Dental
Vision
401k

Fulltime

Assistant Front Office Manager

The Assistant Front Office Manager is responsible for ensuring the operation of ...

Location

United States , Greenville

Salary:

50000.00 - 55000.00 USD / Year

Marriott Bonvoy

Expiration Date

March 24, 2026

Requirements

A 4-year college degree and at least 1 year of related experience required
Supervisory experience required
Labor experience and OPERA experiences preferred
Must be proficient in Windows, Company approved spreadsheets and word processing
Long hours sometimes required
Two overnight shifts with this position
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Job Responsibility

Assist daily in the guest reception
Responds daily all social media feedback, follow up with guest as well as internally
Communicates effectively and genuinely with guests, team members and other departments
Assists and often leads guest service training initiatives within the front office department
Maintains a friendly and caring demeanor at all times in a fast paced environment
Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress
Demonstrates team work by co-operating and assisting colleagues as needed
Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates
preparing for group check-ins and check-outs, and VIP arrivals
Maintains and updates all guest profiles

What we offer

Medical
Dental
Vision
401k

Fulltime

Overnight Lodge Coordinator

The overnight lodge coordinator will work both as a front desk agent and will su...

Location

United States , Queensbury

Salary:

20.00 - 22.00 USD / Hour

Six Flags New England

Expiration Date

Until further notice

Requirements

Must be at least 18 years old
For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
Computer experience including
proficiency in Microsoft Office (Word, Excel, Outlook)
Knowledge of Opera software preferred
Prior guest services experience required
Should have an enthusiastic and service-oriented attitude
Must be able to perform tasks safely and adhere to company policy
Possess or have the ability to obtain, and maintain, a New York State Security Guard License
Successfully complete background pre-screening

Job Responsibility

Work both as a front desk agent and will support overnight needs throughout the hotel
Supervise overnight tasks such as
night audit, room calls, security concerns, housekeeping needs including
laundry, stocking housekeeping closets, maintaining common areas, greeting and registering guests into and out of the hotel in a courteous and professional manner
Provide information and assistance to all resort guests

What we offer

Flexible scheduling – work as little or as much as you want
Paid training
DailyPay – work today, get paid tomorrow
Advancement opportunities
Free admission to ALL Six Flags parks, including White Water Bay
Free tickets for friends and family
Discounts on passes, food, and merchandise
Exclusive employee events
Fun rewards, benefits, and more!

Fulltime

Overnight Front Desk Agent

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

United States , Bellevue

Salary:

28.20 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Giving guests a smooth check-in and check-out
Building a memorable and unique experience
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing the highlights of the local area
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality

What we offer

401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Medical coverage
Dental coverage
Vision coverage
Health care flexible spending account

Fulltime

Overnight Guest Service Agent

Four Seasons

Location:
United States of America , Boston

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 16, 2026

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Contract Type:
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Job Posted:
January 16, 2026