Overnight Front Office Supervisor Jobs

Overnight Front Office Supervisor

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Overnight Front Office Supervisor position at W Melbourne, a luxury hotel in the heart of Melbourne CBD. The role involves creating epic moments for guests, working in award-winning venues, and being part of Marriott International's luxury brand focused on igniting curiosity and expanding worlds.

Job Responsibility:

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell rooms/accommodation to guests without reservations based on availability
Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
Complete the Room Rate Variance report
Process all guest check-ins and assign rooms
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank
Balance and drop receipts according to Accounting specifications

Requirements:

Proactive and upbeat demeanor that inspires excellence
Keen to take on new challenges and grow within your career
Polished professionalism with an audacious approach to creativity
Playful individual who is passionate in creating memorable guest experiences

What we offer:

Competitive salary with annual salary review every July
Mentor/buddy program
Career advancement with opportunities for interstate and global transfers
Prime location in Melbourne CBD
Birthday paid day off
35% off food and beverages at W Melbourne
Global room night discounts from Marriott International
Participation in community service projects
Employee referral bonus

Additional Information:

Job Posted:
October 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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