Overnight Front Desk Receptionist Job at Four Seasons (New Orleans)

Overnight Front Desk Receptionist

The Four Seasons Hotel San Francisco at Embarcadero seeks an Overnight Front Des...

Location

United States , San Francisco

Salary:

36.66 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Previous luxury hotel front desk experience preferred
Must have excellent customer service and guest contact skills
Ideal candidates will be outgoing and enjoy helping others
Candidates with a degree in hospitality, or similar, are preferred
Ability to quickly and positively establish rapport is required
Above average communication skills - both written and oral - are required
Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration
You must possess the ability to work in a high volume operation
You must also be able to multi-task and complete tasks by established deadlines
You must be able to work a flexible schedule (holidays, and/or weekends)

Job Responsibility

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Ensure revenue is maximized by upselling guest rooms based on availability
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency

What we offer

Hourly Rate: 36.66
Generous medical, dental & vision insurance plans
401k Retirement plan
8 weeks of New Parental Leave Pay
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Paid holidays, vacation & sick days

Fulltime

Overnight Front Desk Receptionist

Four Seasons Hotel New York is seeking an Overnight Front Desk Receptionist with...

Location

United States of America , New York

Salary:

39.14 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent interpersonal and verbal skills
Good problem solving ability
Fluent in reading, writing and spoken English language skills
Previous front office experience is preferred
Must be able to work overnights
Prior New York experience is preferred
Prior experience with Opera and Micros computer systems is an additional plus

Job Responsibility

Seamless registration and cashiering service for our guests
Handle various guest requests, inquiries, and issues
Responsible for the follow up of such circumstances

What we offer

Competitive Salary
Competitive Medical and Dental Packages
Excellent Training and Development Opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
TransitChek- Pre-tax Commuter Program
401k Retirement
Gym and Parking Discounts

Fulltime

Overnight Front Desk Receptionist

Location

United States of America , Boston

Salary:

32.85 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School Degree preferred
2 Years in a front desk role or 2 years’ luxury customer service experience necessary
Requires reading, writing and oral proficiency in the English language
Must already be legally permitted to work in the United States

Job Responsibility

Check in guest in an efficient and friendly manner, using guest name whenever possible
Assure that guest is assigned type of room requested and the correct rate is charged
Arrange for luggage to be delivered to guest room and issues correct keys to the guest
Check out guest at end of stay and ascertain guest satisfaction
Collect keys, posts late charges and presents bill upon check out
Settle bill accurately through credit card or cash transaction
Maintain a balanced bank assigned by the hotel
Email the guest regarding any late charges processed to their account after their check-out (when proper email is available)
Make change, cashes checks, exchanges foreign currency
Reconcile all transactions at the close of each shift and to cash out

What we offer

Hourly Rate: $32.85
MATCHED 401(k) Retirement Plan after 1 year
Paid Sick Time Off
COMPLIMENTARY and DISCOUNTED Employee Travel program after 1 year around the world
COMPLIMENTARY daily Employee Meals
DISCOUNTED Parking and Public Transportation
COMPLIMENTARY Laundry

Parttime

Overnight Front Desk Receptionist

Welcomes and registers hotel guests, explaining the accommodations and establish...

Location

United States of America , Maui

Salary:

33.53 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

One year previous luxury hotel experience, preferably in the front office/reservations/concierge departments.
Ability to read, write and English.

Job Responsibility

Welcomes and registers hotel guests
explaining the accommodations and establishing credit or method of payment
Checks guest out of the hotel
preparing and explaining the bill
Responds to a wide variety of guest requests
accurately assessing the guest needs and requests
adding personal recommendations and touches
achieving maximum customer satisfaction
complying with all Four Seasons’ policies
Handles all guest interactions with the highest level of hospitality and professionalism

What we offer

Competitive salary & wages
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break

Fulltime

Overnight Front Desk Receptionist

We are seeking an Overnight Front Desk Receptionist (Part Time), an exciting opp...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous Front Desk or Front Office experience preferred, ideally in a luxury hotel environment
Ability to work overnight shifts is required
Strong communication and interpersonal skills
Proven ability to remain composed under pressure and adapt to a dynamic environment
Detail-oriented with strong problem-solving abilities
Team player with a passion for delivering exceptional service
Proficiency in English (reading, writing, and speaking)
Excellent computer skills, including Microsoft Excel
knowledge of OPERA PMS or similar systems preferred
Familiarity with the Nashville area is an advantage

Job Responsibility

Welcome and register hotel guests, explain accommodations, and establish payment methods
Check guests out efficiently, preparing and explaining billing details
Respond to guest requests with warmth and accuracy, adding thoughtful recommendations to enhance each stay
Assist guests pre-arrival and in-house with personalized arrangements, including local tours, dining reservations, transportation, and other experiences
Handle packages, faxes, messages, and mail in a timely manner
Communicate effectively with guests through in-person interactions, phone, email, and the Four Seasons chat system
Utilize multiple systems including OPERA PMS, Concierge software, and guest recognition tools to ensure a seamless experience
Resolve guest concerns promptly and professionally, always seeking to turn moments of service recovery into memorable experiences
Maintain updated local knowledge of Nashville’s best restaurants, attractions, and cultural experiences to make personalized recommendations
Perform additional tasks and projects as assigned by management

What we offer

Competitive salary and comprehensive benefits package
Excellent training and development opportunities to help you master your craft
Inclusive and dynamic employee culture where you are encouraged to be your authentic self
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Employee Assistance Program and 401(k) retirement plan
Ongoing employee engagement and recognition programs

Parttime

Overnight Front Desk Receptionist

The Overnight Front Desk Receptionist welcomes and registers hotel guests, expla...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language
Experience in guest service preferred

Job Responsibility

Be part of the opening team
Checks in guest in an efficient and friendly manner
Checks out guest at end of stay
Maintains a balanced bank assigned by the hotel
Assist with Pre-Arrival emails, monitor all Chat messages for Concierge, Guest Relations and FD
Handles all guest interactions with the highest level of hospitality and professionalism
Utilizes a variety of computer systems to check guests in and out
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Works harmoniously and professionally with co-workers and supervisors
Accepts reservations, changes and cancellations in the absence of Reservations Department Staff

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Overnight Front Desk Receptionist

We are looking for a passionate Overnight Front Desk Receptionist who strives fo...

Location

United States of America , Maui, Hawaii

Salary:

33.05 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
One-year previous luxury hotel experience, preferably in the front office/reservations/concierge departments
Ability to read, write and English

Job Responsibility

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Checks guests out of the hotel, preparing and explaining the bill
Responds to a wide variety of guest requests by accurately assessing the guest’s needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Employee Discount for stays at any Four Seasons worldwide
Excellent Training and Development opportunities
Complimentary Dry Cleaning of Employee Uniforms
Complimentary Employee Meals

Fulltime

Front Desk Receptionist

The Front Desk Receptionist is a central part of the Front Office Team whose mai...

Location

Mexico , Cabo San Lucas

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2~3 years of relevant work experience in Luxury Hotel
Self-driven and a strategic resourcing professional
Able to work independently and under pressure in a fast pace working environment
Good team spirit, cooperative with good communication and interpersonal skills
Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
Reading, writing and oral proficiency in both Spanish and English language
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening and overnight shifts
Attention to detail
Able to multitask and prioritize workload and projects simultaneously and efficiently

Job Responsibility

Prepares for arrivals and departures of the day in collaboration with CORE, Guest Services and Guest Experience Teams to exhibit a sense of anticipation and readiness
Performs check in process personalizing each interaction
Checks out guest at end of stay
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift

What we offer

Be part of a caring team with a family spirit
Have opportunities to build a successful career with global potential
Work in a diverse and challenging environment and engage with the leadership team
Be recognized for your accomplishments

Fulltime

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