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Overnight Front Desk Receptionist

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Four Seasons

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Location:
United States of America , Maui

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Contract Type:
Employment contract

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Salary:

33.53 USD / Hour

Job Description:

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Checks guest in and out of resort. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Job Responsibility:

  • Welcomes and registers hotel guests
  • explaining the accommodations and establishing credit or method of payment
  • Checks guest out of the hotel
  • preparing and explaining the bill
  • Responds to a wide variety of guest requests
  • accurately assessing the guest needs and requests
  • adding personal recommendations and touches
  • achieving maximum customer satisfaction
  • complying with all Four Seasons’ policies
  • Handles all guest interactions with the highest level of hospitality and professionalism
  • accommodating special requests whenever possible
  • resolving customer complaints
  • assisting customers in all inquiries in connection with hotel services
  • hours of operations
  • key hotel personnel
  • in-house events
  • directions

Requirements:

  • One year previous luxury hotel experience, preferably in the front office/reservations/concierge departments.
  • Ability to read, write and English.
What we offer:
  • Competitive salary & wages
  • Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
  • Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
  • Excellent Training and Development opportunities
  • Learning & Development Subsidy
  • Many career opportunities within the hotel and to other Four Seasons
  • Employee Travel Program
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meal and Paid Meal Break

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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