Overnight Front Desk Agent

• Support the Front Office team with general operational tasks including Front Desk, Guest Experience and Concierge/Porter services
• Be an expert on the luxury hotel and the surrounding area
• Operate telephone switchboard and respond to all guest enquiries
• Assist with verifying and adjusting billing for guests
• Check guest in and out using OPERA systems
• Conduct security checks across property
• Assist driving and parking cars when necessary
• Deliver bags and luggage's of guest movements during the overnight period
• Build and strengthen relationships with existing and new guests
• Complete reservation administration tasks
• Make and update room reservation
• Support the overarching Rooms Division operations

• Experience with OPERA property management system or similar
• Relevant experience in a similar role
• Driver's License is a requirement for the role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude
• Attention to detail in all aspects of work
• Strong written and verbal communication skills
• Prior luxury hotel experience would be preferable

Prior luxury hotel experience

• Exclusive staff discounts on food and beverage and hotel rooms
• Life with the Works program with flexible working hours & locations
• Sabbatical leave
• Paid leave during birthday month
• Internationally recognised training programs
• Unlimited strategic development
• Career opportunities within Marriott International
• Employee Assistance Program
• Employee Referral Incentives