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Overnight Bell/Garage Attendant

Australia, Sydney · Job Posted April 27, 2026
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Job Description

Reporting to the Guest Services Manager, the Bell/Garage Attendant provides a memorable arrival experience and bids a fond farewell to our departing guests. As an Overnight Bell Attendant, you will play a vital role in welcoming and assisting guests during the overnight hours. Key to your success is delivering an outstanding guest experience and ensuring standards execution and in doing so will create memories that will last a lifetime!

Job Responsibility

  • Greet arriving guests during overnight hours and assist with luggage handling and room escorting
  • Provide valet parking services when required, ensuring safe and efficient vehicle handling
  • Maintain cleanliness and order in the lobby and hotel entrance overnight
  • Deliver guest amenities and handle messages with accuracy and discretion
  • Support hotel security by monitoring guest areas and reporting unusual activity
  • Assist guests with transportation needs, directions, and overnight concierge requests
  • Coordinate luggage pulls for early morning departures and prepare for peak guest movement
  • Liaise with Front Office and Security teams to support smooth overnight operations
  • Uphold Four Seasons standards of service with professionalism and warmth

Requirements

  • Previous experience in a guest-facing hospitality or customer service role preferred
  • Valid Australian driver's license
  • Physically able to lift and move luggage up to 23kg (50 lbs)
  • Strong communication skills and a guest-first attitude
  • Availability to work overnight shifts, weekends, and public holidays

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Access to an employee recognition program and wellness initiatives
  • Career progression opportunities within a global luxury hotel network

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