Overnight Bell Attendant

• Assists guest with luggage during arrival and departure
• makes necessary deliveries to and pick up from guest rooms
• transports guest and hotel packages and parcels
• shines guest shoes
• greets guests and escorts them to their rooms
• delivers luggage to room upon check-in and picks up luggage from room upon departure
• maintains proper records of deliveries and pick-ups
• handles all guest interactions with the highest level of hospitality and professionalism
• resolves customer complaints
• assists customers in all inquiries in connection with hotel services
• performs shoeshine service
• collects guest requests for morning newspapers
• greets all guest passing through lobby and offers them assistance
• performs errands for guests and the hotel that may require local travel off of the hotel property
• provides a high level of cleanliness in the lobby and luggage storage room
• assists guests at the Concierge Desk
• assists with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Parking Staff

Ability to read, write and speak English

• Medical, dental, and vision insurance
• Paid Time Off and Vacation Pay
• 401k participation with company matching program
• Complimentary stays at Four Seasons worldwide, subject to availability
• Discounted RTD Flex Pass
• Free shift meal prepared by the culinary team
• Complimentary cleaning of employee uniforms