Overnight Bell Attendant

• Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation
• Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive
• Valet guest vehicles in the garage and retrieve when requested
• Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Will complete any tasks of a Doorman, Bellman, Valet Driver or House car Attendant
• Greet all guests with a smile and offer them assistance
• Assist overnight MOD with guests requests
• Works harmoniously and professionally with co-workers and supervisors
• Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear
• Performs errands for guests and the hotel that may require local travel off the hotel property

• Minimum 2+ years of experience in a similar role, in a luxury hotel setting preferred
• Must be able to work overnight shifts
• Possession of a current US driver's license and proof of clean driving record
• Comfortable driving a variety of vehicles including manual transmissions required
• Requires the ability to multi-task on several items at once
• Must be able to stand/walk for up to eight hours per shift
• The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbs required
• This role has direct contact with guests and as such, good communication skills are a necessity
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States
• Ability to speak Spanish a plus

Ability to speak Spanish

• Wage is $23.49 per hour + gratuities
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
• Employee Cafeteria available for meals
• Be yourself and become a member of a work family that cares about you and invests in your development
• Elevate your craft here and abroad
• Employee engagement at all levels
• where your thoughts and ideas are not only heard but actioned