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Overnight Bell Attendant (Part Time) to assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
Job Responsibility:
Greets guests and escorts them to their rooms
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive
Maintains proper records of deliveries and pick-ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Greets all guest passing through lobby and offers them assistance
Work harmoniously and professionally with co-workers and supervisors
Performs shoeshine service
picking up shoes from guest room, cleaning and polishing them and returning them to the guest
Performs errands for guests and the hotel that may require local travel off of the hotel property
Requirements:
Previous guest services experience preferably in a luxury resort/hotel
The ability to work in warm temperatures outdoors
Team player with attitude of ready and willing to help where and when needed around the resort
Bending to pick up or place luggage or boxes on cart
Pulling luggage carts with weight of up to 200 pounds
Lifts boxes of up to 100 pounds and carries them for up to 15 feet
Is mobile during 100% of shift
Must have Friday/Saturday availability
Candidates must have valid work authorization for the U.S.
What we offer:
Compensation: $20.00 plus gratuities
A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days