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Overland Operations Coordinator

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Zencargo

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Location:
Poland , Wroclaw

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a crucial part of our global logistics family, you'll play a key role in coordinating overland operations with precision and finesse. From optimizing transportation routes to ensuring seamless cross-border movements, you'll be at the forefront of our mission to redefine the future of logistics. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to make a real impact, then we want you on board.

Job Responsibility:

  • Manage UK overland shipments end-to-end, focusing on containers and LTL movements, ensuring timely and efficient delivery to final warehouse destinations
  • Coordinate with clients, UK carriers, hauliers, and third-party logistics providers to ensure seamless cargo movement
  • Plan and oversee last-mile delivery once containers or consolidated freight arrive in the UK, ensuring smooth warehouse delivery
  • Maintain up-to-date and accurate data on the digital platform to keep clients informed about their shipments
  • Monitor shipment progress, proactively addressing delays, port congestion, or delivery disruptions to ensure customer satisfaction
  • Produce and review all necessary overland transport documentation, including delivery orders, CMRs, PODs, manifests, and container release documentation
  • Coordinate container deliveries, de-stuffing, and LTL distribution to multiple warehouse locations where required
  • Provide clear and timely communication with clients, offering updates, solutions to challenges, and responding to inquiries
  • Ensure compliance with UK transport regulations, delivery restrictions, and company policies
  • Identify opportunities to optimise UK delivery routes, improve utilisation, and enhance last-mile efficiency
  • Collaborate with internal teams to resolve issues, improve service quality, and deliver exceptional customer experiences
  • Provide insights and feedback on client delivery operations to help improve UK distribution strategies

Requirements:

  • Strong communication skills: Ability to clearly liaise with customers, internal teams, UK hauliers, and warehouse partners
  • Customer-focused problem-solving: Demonstrates initiative in resolving delivery challenges and exceeding expectations
  • Adaptability: Flexibility to adjust to dynamic situations, delivery changes, and fast-paced environments
  • Time management: Effectively prioritises container arrivals, LTL deliveries, and warehouse booking slots
  • Teamwork: Collaborates effectively with colleagues and partners to achieve shared goals
  • Organisation: Maintains a structured and methodical approach to managing shipment and delivery requirements
  • Critical thinking: Analyses data and situations logically to make sound operational decisions
  • Conflict resolution: Resolves delivery issues constructively, maintaining professionalism and customer trust
  • European Overland transport knowledge: Understanding of container haulage, LTL distribution, and last-mile delivery operations
  • Container & LTL coordination: Experience managing FCL arrivals, deconsolidation, and delivery to warehouses
  • Digital platform proficiency: Ability to update and manage shipment details on logistics platforms with precision
  • Documentation expertise: Skilled in producing and reviewing CMRs, delivery orders, PODs, manifests, and warehouse documentation
  • Regulatory compliance: Familiarity with transport regulations, delivery restrictions, and compliance requirements
  • Operational analytics: Ability to track delivery performance, identify trends, and implement process improvements
  • Client relationship management: Strong capability to maintain and strengthen client relationships through excellent service delivery
  • Attention to detail: Ensures delivery accuracy, compliance, and data integrity throughout the operational process
  • Vendor coordination: Experience working with hauliers, container transport providers, and warehouse teams
What we offer:
  • Generous Annual Leave
  • Flexible, Remote and Hybrid Working
  • Home Equipment Allowance
  • BUPA Private Medical Insurance
  • Annual L&D Budget
  • Paid Volunteering Days
  • Pension Scheme
  • Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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