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The Outsourcing Governance and Oversight Manager is a senior leadership position within Funds Services Operations, responsible for supporting and maintaining a world-class governance and oversight framework across all outsourced and off-shored functions globally. The role is responsible for ensuring that all outsourcing arrangements across the Global Funds Services (GFS) community are compliant with regulatory requirements, internal policy, and industry best practice. The role demands a strategic leader with deep expertise in fund services, risk and controls, and global regulatory environments.
Job Responsibility:
Global Outsourcing Governance Framework: Define, evolve, and support a robust, globally consistent governance and oversight framework for all outsourced and off-shored functions across GFS
Global Due Diligence Programme Management: Own and maintain the Global Due Diligence Schedule, overseeing the planning and execution of due diligence service visits to all COE sites and our outsourcing services providers across jurisdictions
Regulatory Compliance and Engagement: Monitor the evolving global regulatory landscape to proactively ensure full compliance with all applicable requirements related to Governance Oversight across all GFS jurisdictions
Audit and Examination Leadership: Act as the global senior interface for external audit, regulatory examination activity, and internal audit/compliance reviews related to outsourcing governance
Operational Risk & Controls Oversight: Provide global senior oversight of operational controls for outsourced and off-shored functions, ensuring a consistent and robust control environment
Reporting & Management Information: Support the production of high-quality global monthly and quarterly reporting
Strategic Leadership and Organisational Development: Provide visionary leadership to a globally distributed team
Drive continuous improvement initiatives within governance processes and controls
Requirements:
Extensive experience in financial services, with tenure in a senior leadership role within fund services, risk, controls, or outsourcing governance at a global or regional level
Audit experience (internal audit, external audit, or regulatory examination management) within the financial services industry
Excellent command of English with exceptional written and verbal communication skills
Deep understanding of fund products, risk management frameworks, operational controls and a comprehensive understanding of global regulatory frameworks applicable to fund administration and outsourcing
Exceptional project and programme management skills, with the ability to manage multiple concurrent initiatives
Ability to implement, manage, and evolve enterprise-scale governance frameworks across complex organisations
Proven ability to lead, inspire, and develop geographically dispersed teams
Adaptable and resilient in a fast-paced, constantly evolving global environment
What we offer:
Competitive base salary (which is annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well
Business casual workplace
Hybrid working model (up to 2 days working at home per week)