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The Outside Yard Associate will assist in the receiving, stocking, loading of customers and help maintain a clean and orderly display of outside lumber inventory and overall cleanliness and organization of work areas, out buildings, stock areas and driveways.
Job Responsibility:
Assist in the receiving, stocking, loading of customers
Help maintain a clean and orderly display of outside lumber inventory
Maintain overall cleanliness and organization of work areas, out buildings, stock areas and driveways
Provide a positive representation of Robbins Family Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store
Thank customers when finished and when they are leaving the store
Ensure all pages and calls are answered promptly, courteously and effectively
Forward any customer complaint that cannot be handled to a member of management
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time
Assist in creating a positive, professional and safe work environment
Assist with receiving, checking in and stocking of merchandise throughout the store
Assist with maintaining back stock levels
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise
Assist with merchandise resets through the store
Provide assistance to Department Specialists, i.e. price changes, special orders
Ensure signage is current throughout the store
Communicate any Store Support Center issue to General Manager for follow up
Communicate any merchandising, cost control or sales idea to General Manager
Participate in store meetings
Perform all other duties as assigned
Requirements:
High School or GED equivalent
Formal retail experience preferred
Standing, walking, lifting (up to 100lbs) and climbing
Self motivated and organized
Able to work in summer heat and cold winter weather
Sees problems and finds solutions
Can stay on task to complete all assignments in timely manner
Possess a friendly outgoing demeanor
Work well with customers as well as associates
Possess strong product knowledge and knowledge of store layout and location of products