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In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Job Responsibility:
Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction
Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections
Closing Deals: You're not just a salesperson
you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life
Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing
Relationship Building: You're not just closing deals
you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates
Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals
Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph
Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices
Requirements:
High school diploma or equivalent is necessary
Effective communication, negotiation, and problem-solving skills
Self-motivator with a knack for working independently
Proficient computer and technical skills, that help support the best customer solutions
Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record
Must possess and maintain a valid driver’s license in good standing within the state of current residence
Physical Abilities: Work environment includes sitting, standing, and walking
Ability to work full time
Nice to have:
Bilingual preferred to support effective communication with diverse employee and/or customer populations
Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust
Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation
What we offer:
Unlimited earning potential: Base pay + Uncapped Commission structure
Comprehensive training: We'll equip you with the knowledge you need to succeed
Top-notch benefits: Medical, Dental & Vision Insurance from day one
Time to relax: Enjoy paid vacation and sick pay
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities