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Outside Appliance Sales Representative

United States, Richardson · Job Posted March 19, 2026
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Job Description

The Outside Sales Representative is responsible for assisting dealers via in person, by telephone and email on parts lookup and ordering, returns processing and other sales, technical and customer service functions. Multi-tasking and familiarity with computer catalogs and order processing a must.

Requirements

  • Sell company products and services to dealers by processing orders, providing price and delivery inquiries, providing answers to questions regarding range hoods, soliciting customer orders from dealers and suggesting additional products in a fast-paced multi-tasking environment
  • Maintains responsibility of orders from quotation to entering the purchase order in the system
  • Responds to customer/dealer inquiries in a timely manner
  • Processes dealer/customers' orders and send order acknowledgements to the dealer
  • Review open quotes and follows-up with dealer to convert the quote to a purchase order
  • will seek solutions for special conditions on custom orders
  • Checks availability and verifies ship dates
  • Increase order size by suggesting related items, explaining features, and checking dealers buying history
  • Processes and expedites orders, works closely with manager on returns and returns to vendors in an accurate and timely manner
  • Communicates effectively and participates positively as a member of the sales team
  • Recommend improvements that will positively impact sales and efficiency
  • Keep Department Manager informed of daily activities, alerts, red flags or issues out in the field with orders and/or quotes
  • Handle customer service inquiries, write quotes and process (enter) all orders as received
  • find resolution things that may come up
  • Process and enter Purchase Orders into the NAV system
  • verify pricing, availability and quantity in stock

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