Outreach Phlebotomist Job at Advocate Health Care (West Allis)

Outreach Phlebotomist

Location

United States , West Allis

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Current driver's license granted by the state of residency with a driving record that meets Aurora fleet safety standards
High School Graduate
No experience required
Basic computer skills including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills
Good listening and decision making skills
Ability to use the telephone effectively with a clear speaking voice and a courteous manner
Ability to work in a fast paced environment and to handle multiple tasks simultaneously
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other hospital and laboratory employees

Job Responsibility

Verifies positive patient identification to ensure patient safety
Assesses patient reactions to specimen procurement
Independently performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains medical assistance when judged necessary
Obtains specimens according to priority and scheduled draw times
Ensures completion of specimen collection functions according to protocol
Ensures that specimens are properly labeled and suitable for testing
Resolves specimen identification and/or requisition problems and clarifies requests
Enters, releases, and verifies test requests into the computer system as needed
Processes specimens for testing, including aliquoting, while maintaining proper specimen identification

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Customer Rep II, Spec Srvcs, Lab

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 1 year of clinical laboratory or medical experience required
Or equivalent combination of education and experience
Valid NYS driver’s license upon hire required

Job Responsibility

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
Provides professional and expeditious quality customer service
Investigates and resolves problems internally and externally
Assists with the direction of the daily operations of the department
Coordinates the requisition and report processes
Directs work flow of Customer Support Representatives based on the status of the call queue
Oversees the daily assigned work schedule, including task assignments
Makes ad hoc work schedule adjustments due to situational changes and workload demands
Provides advanced phone support to team for issues needing immediate attention and problem resolution, such as answering questions, speaking directly with clients and/or providing follow up
Serves as resource to Outreach Account team, makes recommendations to improve processes, assists with training, communicates policies and procedures, monitors supplies and provides input on staff performance

Fulltime

Phlebotomist

Collects blood specimens and maintains the integrity of the specimen in relation...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience
Six (6) months of experience collecting blood specimens
Knowledge of the proper collection of blood specimens and proper chain of custody to ensure integrity of the specimens
Skill in the collection of blood specimens
Skill in organizing labels and work to ensure timely completion of tasks
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals

Job Responsibility

Properly identifies patient before obtaining specimen and labels the samples subsequent to the collection in accordance with laboratory policies and procedures
Performs any laboratory procedures, which must be accomplished at the time of collection
Transports patients’ specimens to the laboratory, or makes arrangements for delivery of specimens to the laboratory in a timely manner
Keys and verifies computer input data, assigns identification numbers, and produces specimen collection lists/labels and other computer reports
Legibly documents failure-to-draw reasons according to laboratory policies and procedures
Processes and delivers specimens received in the laboratory to the proper sections for analysis
Resolves routine problems related to specimen collection and specimen processing
Consults reference manuals to ensure specimens are properly packaged for send out
Coordinates the dispatch log and courier requests for specimens being sent to outside laboratories
Uses lab computer system to enter and retrieve pertinent patient information

Fulltime

Customer Rep II, Laboratory

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 1 year of clinical laboratory or medical experience required
Or equivalent combination of education and experience
Valid NYS driver’s license upon hire required

Job Responsibility

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information, as well as general product or service information
Handles physician requests for additional specimen testing
Calls/faxes results to physicians as requested
Investigates client complaints as a first level of response
Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader
Dispatches courier services as assigned for specimen pick-ups and deliveries, as well as delivery of supplies
Performs required duties related to report delivery as assigned, including sorting and packaging of reports for courier delivery
Performs required duties in the customer supply area as assigned
Assembles customer orders for delivery by courier, scanning product in and out of the electronic inventory system

Fulltime

Customer Rep II, Laboratory

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 1 year of clinical laboratory or medical experience required
Or equivalent combination of education and experience
Valid NYS driver’s license upon hire required

Job Responsibility

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information, as well as general product or service information
Handles physician requests for additional specimen testing
Calls/faxes results to physicians as requested
Investigates client complaints as a first level of response
Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader
Dispatches courier services as assigned for specimen pick-ups and deliveries, as well as delivery of supplies
Performs required duties related to report delivery as assigned, including sorting and packaging of reports for courier delivery
Performs required duties in the customer supply area as assigned
Assembles customer orders for delivery by courier, scanning product in and out of the electronic inventory system

Fulltime

Lead Phlebotomist

Location

United States , Aurora

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Professional Collector (CPC) certification issued by the Drug and Alcohol Testing Industry Association (DATIA) needs to be obtained within 6 months
High School Graduate
Typically requires 3 years of experience in phlebotomy or related laboratory function
Demonstrated ability to lead a group of employees
Basic computer skills including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills
Good listening and organizational skills
Ability to work in a fast paced environment and to handle multiple tasks simultaneously
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees

Job Responsibility

Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
Monitors and coordinates the workflow of the department
This includes specimen collection, processing and ordering functions
Answers and appropriately handles telephone calls
Assists with inventory and maintains supplies and/or equipment
Assists in the investigation of procedure and/or performance failures and aids in their resolution
Reviews procedures and reports discrepancies to leadership

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Lead Phlebotomist

Lead Phlebotomist position at Aurora St Lukes Medical Center. Acts as a resource...

Location

United States , Aurora

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Professional Collector (CPC) certification issued by the Drug and Alcohol Testing Industry Association (DATIA) needs to be obtained within 6 months
High School Graduate
Typically requires 3 years of experience in phlebotomy or related laboratory function
Demonstrated ability to lead a group of employees
Basic computer skills including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills
Good listening and organizational skills
Ability to work in a fast paced environment and to handle multiple tasks simultaneously
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees

Job Responsibility

Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
Monitors and coordinates the workflow of the department
Assists in the investigation of procedure and/or performance failures and aids in their resolution
Documents appropriate information for quality assurance/improvement according to established protocol
Verifies positive patient identification to ensure patient safety
Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains specimens according to priority and scheduled draw times

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Phlebotomist

Collects blood specimens and maintains the integrity of the specimen in relation...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience
Six (6) months of experience collecting blood specimens
Knowledge of the proper collection of blood specimens and proper chain of custody to ensure integrity of the specimens
Skill in the collection of blood specimens
Skill in organizing labels and work to ensure timely completion of tasks
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals

Job Responsibility

Properly identifies patient before obtaining specimen and labels the samples subsequent to the collection in accordance with laboratory policies and procedures
Performs any laboratory procedures, which must be accomplished at the time of collection
Transports patients’ specimens to the laboratory, or makes arrangements for delivery of specimens to the laboratory in a timely manner
Keys and verifies computer input data, assigns identification numbers, and produces specimen collection lists/labels and other computer reports
Legibly documents failure-to-draw reasons according to laboratory policies and procedures
Processes and delivers specimens received in the laboratory to the proper sections for analysis
Resolves routine problems related to specimen collection and specimen processing
Consults reference manuals to ensure specimens are properly packaged for send out
Coordinates the dispatch log and courier requests for specimens being sent to outside laboratories
Uses lab computer system to enter and retrieve pertinent patient information

Parttime

Select Country

Outreach Phlebotomist

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Outreach Phlebotomist

Outreach Phlebotomist

Customer Rep II, Spec Srvcs, Lab

Phlebotomist

Customer Rep II, Laboratory

Customer Rep II, Laboratory

Lead Phlebotomist

Lead Phlebotomist

Phlebotomist

Our AI answers in your language