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The Outreach Executive is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. They work closely with Outreach Managers, Outreach Directors, and Community Relationship Managers to drive new patient growth locally in their assigned territory.
Job Responsibility:
Developing relationships with members of the community to engage Medicare seniors
Generating leads through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs
Prospecting and cold calling to prospects & new leads
Nurturing prospective patients via email, phone, and networking
Collaborating with Community Relationship Manager and team members
Maintaining consistent touchpoints with prospects
Capturing and recording customer information into CRM system
Acting as point of contact for clinical team/center team
Resolving concerns & complaints from new prospects & patients
Requirements:
Ability to quickly connect and influence the right people
Bilingual is a plus
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Nice to have:
Bilingual
Sales and/or healthcare experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
What we offer:
Paid vacation
Sick time
Investment/retirement 401K match options
Health insurance
Vision benefits
Dental benefits
Opportunities for leadership development
Continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement