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We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health. Title: Outreach Executive I. Location: Various. Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.
Job Responsibility
Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings
Prospecting and cold calling to prospects & new leads
Nurturing prospective patients and prospect for new patients via email, phone, and networking
Collaborating with Community Relationship Manager and Outreach Manager/Outreach Director to drive lead generation
Maintaining consistent touchpoints with prospects to drive new patient growth
Capture and record customer information and sales activity into CRM system
Acting as point of contact for clinical team/center team regarding patient questions
Resolving concerns & complaints from new prospects & patients
Requirements
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
US work authorization
Someone who embodies being 'Oaky'
Nice to have
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by the communities we serve
What we offer
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement