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Outreach Associate

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Davenport

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

18.50 - 35.29 USD / Hour

Job Description:

The Outreach Associate is responsible for developing relationships with members of the community and scheduling interested and eligible prospects for first appointments through hosting and attending events. This role focuses on engaging Medicare-eligible seniors to help them become patients of Oak Street Health.

Job Responsibility:

  • Generate high-quality leads by engaging Medicare-eligible seniors
  • Schedule first appointments with interested and eligible prospects in-the-moment
  • Maintain knowledge of internal sales systems and organizational goals
  • Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Director to drive lead generation
  • Develop strong relationships with prospects across the assigned territory
  • Capture and record customer information and sales activity into CRM system
  • Resolve any concerns and complaints new prospects may have about Oak Street Health
  • Act as point of contact for central call center team
  • Other duties as assigned

Requirements:

  • Ability to quickly connect with and influence the right people - enjoy talking and listening to community members’ healthcare experiences (past and desired)
  • Comfort with personal sales goals and results tracking
  • Team player and contributor to the overall effectiveness of the team
  • Inclination to work in a results oriented role
  • Comfortable with navigating external barriers to create a positive experience
  • Basic computer skills
  • Clear electronic communication management (e.g., email) and documentation of prospect interactions
  • Sales and/or healthcare experience a plus
  • Experience managing through a CRM system, ideally Salesforce, a plus
  • Access to reliable transportation to travel between events
  • Ability to lift 25-45 lbs for event set-up
  • Ability to occasionally work outside of standard business hours (e.g., past 5 pm or on weekends), if needed
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  • US work authorization

Nice to have:

  • Sales and/or healthcare experience a plus
  • Experience managing through a CRM system, ideally Salesforce, a plus
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
What we offer:
  • Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement

Additional Information:

Job Posted:
May 03, 2025

Expiration:
October 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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